Dick Ray Master Plumber Heating and Cooling

Quick response, came out on a holiday. Diagnosed quickly, treated 2 additional issues not included in request for service and was Very! reasonably priced.

Second 5 star job Dan has done for me. I trust his ability.

My subump set-up needed repair. They got someone out here to get it done right. A little pricey but its done right.

My appointment was scheduled for 10:00 and Zac arrived a little before which I appreciated. He was very professional and installed my new sump pump very efficiently. He did a great job of explaining my options and told me the exact price. Excellent job, Zac!

David was very professional and explained what was going on to me as he worked through the process.

Ok, I admit I haven't used his services.... But the commercial is worth five stars alone. Too funny!

Friends of mine highly recommend someone else. Don't always trust everything you see on TV. Not recommended

Had a broken PRV and water was leaking in my finished basement. They came out the same day, replaced the part and did quality work. Very fast and professional. The bill was not very well itemized, the replacement part was around $500, and they were at my house for about an hour. My total bill was $1090, essentially billing around $500 an hour for the repair I am not sure because the invoice did not give any specific details. Make sure to ask what the hourly rate is before they show up!

Dave was our plumber and he was pleasant and a very hard, diligent worker. He kept us up to date on situation as this took 2 full days and an hour on the 3rd day. Our final cost was within $100.00 of the estimate. No problem with this overage considering how out of date our entire house’s plumbing system. We are extremely pleased with the service and the cost. We would highly recommend their services to anyone! 👍

My service was to unstop the main drain. It was not unstopped because the camera would not go past 40 feet. I don't care about a camera, I just needed my drain unclogged. I spent $79 and wasted a lot of time for nothing. This was a total tipoff, never again.

The manager called and said this is not reflective of their company. My fee was reimbursed and I was offered other options. I am impressed with the updated actions from the management.