Dillon's Heating & Cooling

Jeff has been my heating and cooling guy for five or six years, when I first used him he did cleaning on my outdoor units that I'd never seen before. I've had trane equipment for 35 years, Jeff removed all the louvered panels on the unit and, washed the coils from the inside out, I ask why he did it that way. He said that's the way Trane says you're supposed to do it. Over 30 years, and they had never been cleaned properly. I was impressed. He is very good at what he does. highly recommended.

We were very happy with the quality, professionalism, punctuality, responsiveness, and the value of the services with Dillon's Heating and Cooling.

I obtained Jeff Dillon's information on Thumbtack. We needed a quote for venting the exhaust fans in our house through the roof. We had installed newer fans and our electrician told us they were never vented (we didn't know), which was more apparent with the new exhaust fans, because the smell of the attic was coming back into the rooms. We also found out in the meantime that city code had changed since they were first installed and now code requires venting. We were going to use our prior HVAC company for the job that we had used for over 30 years cumulatively, but this company tried to push us off on a roofer. While the roofing companies said they could install the vent, none of them were willing to complete the ductwork.

Jeff Dillon was quick about contacting me and setting up an appointment to quote the project free of charge. Jeff Dillon came to the residence wearing a Covid19 mask, was friendly, and was knowledgeable. His pricing seemed fairly competitive, although I honestly didn't contact too many companies after finding that most of them didn't even know how to complete the job.

Jeff Dillon was able to work us into his schedule quickly but had to reschedule due to rain. This was fortunate, because in the meantime I found out our prior HVAC company had failed to obtain a permit when they installed the new a/c unit the year before. I contacted him about the issue and he offered to take a look at the unit for us for free to make sure it was installed correctly and said failure to obtain permits is a serious problem in the industry. I contacted the prior HVAC contractor and called them out on it. They immediately applied for a permit, stated they needed to come to the residence the following day, specifically because they didn't install the locks required by the city of Olathe to prevent freon from being stolen and lessening the chance of the unit getting stolen. They claimed they didn't know about the code because it is fairly new and stated hardly anyone gets permits. I don't buy it. When they came out the following day, they were still making excuses and pointed out my neighbor's unit wasn't even locked down. I called the city to inspect and it passed. Thank god. . .

On the day scheduled, Jeff and his employee showed up on time to complete the project; it took them about 3-4 hours. The project cost around $700 for all 3 fans. No more attic smell or mold risk due to condensation build up on insulation. Jeff and his employee were respectful of the property, wore masks, and were able to answer several other questions that the previous HVAC company was unable to answer related to one of the return vents. I now know our prior HVAC contractor is completely inept. Dillon's is definitely superior.

And, Jeff was nice enough to lock down my neighbor's unit while he was at our residence, with her permission, of course, and only charged her for the locks. No service call charge. That was above and beyond and is one of the many reasons why we will use him in the future.

His yearly service plan is fairly reasonable; it is $149 a year to come out twice. Once for the furnace, once for the air conditioner.

I would definitely recommend this company. They are by far the best referral I have received through Thumbtack.

Rigo replaced all of our ductwork in our home single handed. A very pleasant fellow as well as professional. Dillon was excellent in every aspect of our dealings and I will highly recommend them in the future. If you need HVAC work, done these are great people to work with.

I needed an Inducer Motor replaced at my home and when we got to the furnace, we noticed a puddle on the floor. The humidifier was running constantly. He got the Inducer Motor replaced and when testing it, he pointed out that our thermostat was not set at the optimum setting for our heat pump to operate at its highest efficiency. We have lived here 6 yrs and had a couple different service companies but no one else got to that detail. He scheduled to come out the next morning to fix the humidifier and when I got to my office, we also had a leak from the humidifier and after his repair at my home, he came to take care of the office. I would highly recommend him. He is very knowledgeable, very friendly and communicates clearly, not to mention that his prices are better than most. We plan on building a house next year and I will have him install the heating & cooling systems there too.

The guys were great. Gave me an accurate quote. Quick turn around time. Did exactly what the said they would do. The AC unit has a 10 year warranty. Couldn’t be more pleased, wish I had found Dillons years ago. Will use them again for any HVAC needs I have. They should be at the top of all google searches. Buddy

Eric was helpful, kind and professional. Great communication too. Patient and helpful with me when our heater wasn’t heating on a 7 degree day. :)

Jeff was incredible! Took over an hour to talk through my needs and his proposal for the HVAC duct extension. Friendly, professional, and great quality work! Would definitely work with them again.

I do not write reviews but with this company I Have TOO!!! They are simply the very best!!! I've had a few different issues in my home that they've fixed for me. Besides everything else they do they came out on a pouring down rainy Sunday Night in May to take care of me! They've always explained everything too me and they're so reasonably priced and they work with me. Stephanie in the front office you couldn't ask for a nicer person to help you and put your mind at ease! I'm thankful for them!!!

We needed a duct moved for some renovations. Jeff was quick to come over for an estimate and his team was able to get over within the week to make the changes. They were on time, courteous, and performed the work for the quoted price.

I really like that they text you the time range for the appointment & also text/communicate with you about their expected arrival time (when tech is en-route). Techs are informative, charges are appropriate & I don't feel like they are trying to take advantage of me or sell me on something I don't need. They provide good information, then let me decide w/o pressure.