City Wide Heating, Air Conditioning, and Geothermal

Furnace went out in -15F weather. Called 2 other places. They said they would get to me when they could. Citywide said they would be at my house in 2 hours. Came in 1 hour. Fixed the furnace and out the door in 30 mins. Would call again.

I called for a/c service which was not working during an extremely hot stretch of days. They were able to get me in and sent a tech out who was dialed in to the problem and was able to present options and prices to repair within about 10 minutes. He called for the parts and had the system up and running within an hour. Excellent work from their tech (Zach), and great coordination with the office on the appointment scheduling. Thanks.

My air conditioner condenser stopped working on a 90+ degree summer day. They returned my call immediately when they opened, had someone out within 2 hours, and had it fixed within 30 minutes. Received good information to help ensure I get as many years as I can out of my older HVAC system. Everyone I spoke to was polite and professional. I will be calling them again in the future if I have anymore HVAC needs!

First they install a new system that fails after 2 years. They come out and determine the pipes were installed wrong - and yet they charge me to fix the system they installed! Now, the system is leaking (as it does every couple of months - great system they sold us). I've been on their waiting list for 3 days now. I told them no later than 2pm because of another appointment and go figure - they call at 1:30 to see if they can come. What a joke! Go with ANYONE else - save yourselves.

Our A/C failed 2 weeks ago, (the hottest days of the year, so far), they had a Service Tech here the next day. He did some repairs. He let us know that our system was 21 years old and he "hoped" this would limp us through, so we asked for a quote and install date for a new system. WE got a competitive quote and an installation date. Unfortunately, the fix didn't last. When I reached out to City Wide they quickly moved up our installation date, to minimize our time without AC.

City Wide was very helpful and responsive, they showed up when they said they would and completed the job in a timely manner. Everyone we talked to or worked with were amazing! Very helpful, very friendly and knowledgeable! Thank you City Wide!

Excellent service. After 22 years it was time for me to get a new system. Hunter and Mark were fabulous. Very knowledgeable and answered all my questions and were very professional. Highly recommend if you need a new AC and furnace install to go with citywide and ask for Hunter and Mark to install it.

I had a leak in my furnace and called City Wide to find the issue. Turned out that I needed a new furnace as it was WAY over it's life expectancy as was my air conditioner. No big surprise. The next day I received a call from THE OWNER, not a salesperson, who explained in detail the issues, the cost of repair vs. replacement and an EXACT cost to replace both the furnace and AC units.
The price was less than what I expected and they scheduled the installation around our work schedules. I was told it would be a 2 day job which didn't excite me, but it is what it is. They arrived promptly in the morning and were finished by 4:30 in the afternoon. The installers took their time in explaining all the features of the units, cleaned up after themselves, as well as how to program the new thermostat. They also informed me that all the warranty information will be filled out by them(what a relief!) and will send it to me in the mail. We will have a follow up in the spring to check out the new AC unit.
I couldn't be happier with the price, the service and the follow up.
I highly recommend doing business with these folks...no surprises other than the job was done quicker than expected.

Our furnace stopped working on a freezing day. Citywide responded quickly and we had heat soon after. The Technician was very professional, polite, skilled and explained what the problem was and how he intended to fix it. He also gave our furnace a complete checkup. The bill I got later was very reasonable. Excellent service, I highly recommend.

From initial call to installation to follow up, the folks were responsive, professional, friendly and expert. Highly recommend them!!

Did a great job installing our Carrier A/C and furnace. The techs were very friendly and stayed a little longer to make sure we weren’t left without ac for the night before returning the next day to finish the job. The entire job was complete in about a day and half. Nothing to complain about. Based on my experience, I’d recommend them to anyone :)

-Aaron D