Mr. Cools Heating & Air

I had the worst experience with John. I am having the worst ER at my home. I had John come look and quote it. John came over and made it seem like it was so bad, that I was going to be without a home soon.
I told him it would take some time for me to get the amount of money he wanted, together. I NEVER ASKED HIM TO DO IT FOR FREE. He told me not to worry about it bc he just went through a divorce and him and his wife split 1.5 million dollars. He said money isn't an issue several times. He said that he does pro Bono work all the time and couldn't leave me without helping me. I never asked him to do it pro Bono. HE OFFERED SEVERAL TIMES.
It was so odd.
The next day I had a strange feeling so I texted him to confirm he could help. His response was that he isn't going to leave a 30k job somewhere else, to help someone free. He said that he can't just help people for free (even tho the day before he gave his whole speech about his millions of dollars). I never asked for free, he offered after telling me, in detail, how much money he has, He said that he would do it to help me.
Now he won't answer the phone, won't return a text, he just dissapeared.
You have many other, better reliable options available.

He came out and gave a very fair bid. We agreed to have him do the work and put $500 down to get started. No work was ever done and no response from phone messages, texts and a letter sent requesting a refund.

For years, I’ve used Mr. Cools (Mr. Soby) company. I can’t say enough about the excellent service I have always received. I would recommend again and again.

Great at his job. Helped me with my heat.

Came out when no one else would and is very reasonable