Search

Valencia Emergency HVAC Repair South Bend Reviews - 1

1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michelle Schwarz

My furnace went out and I had someone come out to repair it. Couldn’t get the part until Monday. So I was calling around to find out if someone who get it done sooner. I call this person and explain that I have a Ducan furnace and that it’s the pressure switch. He rudely continued to ask the brand and I continued to say Ducane. He asked where I live and I told him. All he said is “I’m in south bend”. Like okay, I realize that. It’s on the google page. It’s only a twenty minute drive. He said I can’t come out until tomorrow (Sunday). I asked if the part he had would work with what I have and he laughed and said that “generally”. Okay.. still interested in having heat in my house so I let the lack of professionalism slide again. He then proceed to literally LAUGH and told me that “it will be expensive because tomorrow is Sunday and that’s double time”. I would freeze to death before paying such and arrogant and unprofessional “business” to fix it. I wasn’t worried about the money, I’m a home owner and I am financially prepared for emergencies. What I am not prepared for is to trust someone like this to work on anything in my home.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload