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4.7

79 reviews

Amenities

    Crain Heating, Air Conditioning & Home Generators Reviews - 79

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Aaron Anderson

    This is an amazing company and group of people who were incredibly helpful to me on my AC and furnace needs. They went above and beyond with helping me with insurance claim for my HVAC, and they always answered my calls and got back to me quickly with help and answers.

    Jeremy Holland

    Owner Dan Crain very unprofessional. Tech sent out on two occassions and still has not fixed the issue. Called the company to inform them the problem still exists and was talked to demeaning by owner for inquiring when someone was going to fix the issue.

    Lanesia Casey

    I would give this place a negative for the poor customer service quality. I have been waiting for someone to contact me for over a month now regarding a refund of $199 that I was informed would be issued. The service was never provided and will not be provided in the future. Instead all I've gotten is complete silence. When I call, I'm met with note takers that will pass along my message. Just an all around horrible experience!!😡🤬

    Sharon King

    I'm very pleased with the excellent service and installation. Professional, experienced, staff. Highly recommend them!

    Vickie Orem

    Phillip and his team installed a new central air unit and furnace and additional ducts. The quality of the products and the price were very good. Phillip took the time to ask me directly what my concerns are and exactly what I wanted done. He was patient and took the time to get it done the way I wanted it to be done. He worked with me in figuring out the proper placement of the new vents in my bedroom and bath. There was a mishap on the height installation of the new duct work in the basement. When I showed it to him, he immediately hopped on it to make it right. Doing this delayed him but he did it anyway and it made me very happy. Phillip made it clear that he wanted our business and wanted to exceed our expectations. And he did! They were professional and polite. I can't say enough good things about Phillip and his team!

    Matt Clapp

    They put in a new H-VAC system for me. The technicians, Richie and Hunter, were very thorough and professional, explaining everything. They made sure everything was done perfectly. I would recommend this company to anyone. They are an awesome group of people.

    Ryan Propes

    Our office's A/C went out on the hottest stretch of days this year. Gave Crain a call and despite being super busy (again, hottest days of the year thus far) they came out, diagnosed the issue, and had our unit back up and running within 30 minutes. Danny and Phil are rock stars and took fantastic care of us. Don't hesitate to call Crain Heating & Air for your new installs, replacements, conversions, or repairs. They WILL do you up right!

    Gary Bonner

    I was in the process of getting quotes for a whole system conversion from propane to natural gas when my outdoor unit failed and i used all my propane. They were very quick to get me an estimate for all the gas work including hooking up the natural gas, capping off the propane, grounding the line, and changing out my fireplace. Other companies would tell me they could only do one or 2 of all those items while Crain did them all. They installed a great Ameristar system that is all brand new equipment and models. I got an air handler, Furnace, and Heat pump duel fuel 95% efficiency and they got it all hooked up and ready to go in one day. Rich, Jose, and Anthony did a fantastic job on a team lead by Phillip. Rich did a great job on the Duct work and getting the furnace and air handler setup while Jose worked on the outdoor unit in the freezing cold 11 degree temperatures. Anthony took care of the maintenance of the upstairs system while Phillip did a lot of the gas work. Not only did they do amazing work they also were extremely clean and made sure to not leave me a mess! I would highly recommend Crain Heating and Air if you want fast efficient service and quality reliable work.

    Jose Andasol

    Crain has been servicing my heating and air system for 5 years now. I would not use anyone else! They really know what they are doing! Thanks Guys! They provide same day service and they installed my new system in one day! Blew me away how quick they responded and the amount of work they got done in one day.

    Frank Glover II

    Anthony arrived inside the arrival window. He donned his shoe covers before entering our home. A very personable and respectful personality. He was also very thorough and professional. Very pleased with the experience, we will request Anthony for any future needs. I have used Crain for over 20 years, and have always been satisfied with their work and staff.

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