Masters Heating & Cooling

Both times they have been to our house they did not charge us for anything. The first time was some small cleaning on our furnace that took 5 minutes, and the second time, well... the noise turned out to be from one of our kid's toys. They laughed just as hard as we did and then said "deuces, have a good day." And then didn't let us pay them. If we ever have any legit problems with our HVAC, they will have our business.

Donna (the scheduler) was great and able to get us in quickly. Mike (the technician) was punctual and professional. Pricing was exactly what I anticipated it be around. Will definitely use again and recommend to others.

Paul was great, he was very professional and talked me through how my system worked. We definitely have have Paul back for our annual maintenance.

Appointment process was very fast and used technology to keep us informed of appointment, reminder and payment. Tech was on time, professional and extremely knowledgeable. He diagnosed our issue and identified a resolution that a prior service provider could not address. Very thankful to have received a second opinion.

We have had an ongoing problem of loud noise coming from our furnace. We have had a repairman here several times, and have had parts replaced because we were told they were bad but this did not fix problem. Dennis has suggested a fix and we believe this will solve our problem. There are a few issues that must me addressed and when they are resolved, we want to move forward with Dennis plan and get our furnace fixed once and for all.

Masters is awesome! After building and living bing in our home for 15yrs+ our hvac never never cooled or heated our tri level efficiently. Dave spent a couple of days in our crawl in 90degree temps covered in dirt from head to toe and solved the problem. So impressive. They do maintenance on our two residence’s hvac units and are wonderful. I would highly recommend them. Wish I would have found them sooner.

Dennis was kind, professional, and timely. He was sweet with our kids and did a great job letting us know that status of the unit and things to continue to do to best keep it in working condition.

Furnace wasn’t working. Called. A real person answered the phone and told me i’d get a call asap. I hung up and got a call immediately. Dennis said he would be here at 3:00. He was here at three, replaced the ignitor, furnace works and he was on his way. I’m very happy … and warm. Thanks so much!!

Dennis is an excellent ambassador for the company. He diagnosed everything and came up with options.

I really appreciate the professionalism and friendliness that Dennis provides each time he comes for repairs and maintenance! He takes time to make sure my dog is comfortable with him being in the house which makes the visit much easier on both my dog and myself while he’s here. He is thorough with the inspection and provides detailed information and photos to explain the status of our units. He is able to describe in detail in a way that is comprehensive to the average person who knows nothing about heating/cooling systems. He’s always on time and does an outstanding job! I’d highly recommend both Dennis and Master’s!