Poormans Heating & Air Conditioning

Came on a very bad Friday and fixed my issue same day it occurred. Good service.

My gma Karen Steele wanted me to post about her really positive experience with Seth. She appreciated everyone that made her experience painless. She had a washer and dryer put in. They had to run our plumbing line from the basement to the kitchen. Seth went out of his way to be helpful in more ways then one!

We've used Poorman's for years. Always do great work at reasonable prices. Never have they pushed things I didn't need. I'm a very satisfied customer.

Our A/C unit was out for at least 2 weeks. Another service provider had told us it needed a compressor and it would be at least 4-8 weeks for the new part. Called Poorman's and their service tech, Tom, took the unit apart and discovered the compressor was unplugged. All is working now!!

I called on Friday evening. A woman answered the phone, she didn’t say her name. I asked about getting a quote on a heating and cooling system. Her response to me was “Well can it wait until Monday?” I said yes and hung up. Completely unprofessional and I will not be calling back for a quote or any type of service at all.

Their technician was knowledgeable and fast with our A/C repair. I will definitely use them again.

Atilano Casiano #456 was great. Very informative, thorough, helpful and friendly.
All the guys were great that came for our yearly appointment. Always a great experience. Thanks!

First tech there 10 mins said its was working and left heat went back out 4 hours later on a Friday night not happy. Finally when a different tech came out Tuesday found the problem almost 500.00 to fix but least he knew what problem was and fixed it pretty fast so he gets 5 stars but first one 2 stars 90.00 for nothing first guy and then it took 4 days no heat.

This trip I needed information. I had a heating problem that didn't need to start with a tech at the house. Steve came out and spent some time with me, discussing the interaction between new thermostats and the furnace board logic controls. Nothing was really "wrong". I wanted an explanation of how it all works. I left satisfied.

Very unprofessional people. Calling for an appointment is like getting blood from a stone. Once they do show up, some really young kids who barely know anything turn up yanking and tearing at things unprofessionally. Once they left I noticed they left some tubing unscrewed on the condenser which created leaks. Now tell me why should I have to repair the repair I just paid for????