I experienced a broken water pipe in my crawl space and the water was not being pumped out. Jacob arrived and was eager to jump in the flooded crawl space to get the broken pipe repaired and have the water pumped out of the crawl space. Jacob is a fantastic technician and person. So thankful that he was the technician assigned to my house.
After a dreadful experience with finding out the furnace company we hired had sold to Peterman brothers we did not know what was going to happen next. After a call to Peterman brothers we realized we were in good hands. Not only did they match our previous quote they gave us a warranty better than we had been offered. From Tanner our salesman to Devin and Josh our installers and all the people behind the scenes who made it happen let us say thank you. You guys are amazing and if there were more than 5 stars you earned it. Again thank you and have a blessed day.
Jesse and Blake did an install of furnace/AC—couldn’t recommend them more. Worked their tails off, knowledgeable and communicative throughout the process, placed adhesive plastic on the carpet to keep it clean, didn’t leave a trace that they had been here except for new units. This was the first time using Peterman (came highly recommended) and very pleased with how it all went.
My air conditioner went out and I called them and they came quickly and fixed it during the same visit. The technician was friendly and very knowledgeable, and explain to me exactly what he did.
They installed a sump pump, but it was faulty and the job was not completed as originally discussed. I called, and Peterman immediately sent out someone to correct the situation. It was obvious that they strived for professionalism and customer satisfaction. In a world where customer service is secondary, they put it first. I would (and will) use them again. Also, Drake was incredibly knowledgable and professional; I will request him for future jobs. He's a keeper.
We have a plumbing protection plan with Peterman. This was our annual inspection. Maurice Jones did an exceptional job checking our home. He is very kind and knowledgeable.
We got a new heating and air system installed in January. End of February started having issues. We have had 5 service techs out with no resolve. The temperature this weekend was on the 20's. No phone call, no weekend service. Tried contacting them via Facebook. They have removed all of my comments, my husband's comments and even friends. Poor customer service!!!
Courteous, Profesional technicians. Always willing to address issues amd answer questions. Greatly appreciate everyone we have worked with at Petermans.
Eric Bailey
I experienced a broken water pipe in my crawl space and the water was not being pumped out. Jacob arrived and was eager to jump in the flooded crawl space to get the broken pipe repaired and have the water pumped out of the crawl space. Jacob is a fantastic technician and person. So thankful that he was the technician assigned to my house.
Knoha Howard
After a dreadful experience with finding out the furnace company we hired had sold to Peterman brothers we did not know what was going to happen next. After a call to Peterman brothers we realized we were in good hands. Not only did they match our previous quote they gave us a warranty better than we had been offered. From Tanner our salesman to Devin and Josh our installers and all the people behind the scenes who made it happen let us say thank you. You guys are amazing and if there were more than 5 stars you earned it. Again thank you and have a blessed day.
Joan Duggan
Lucas was very professional and informative. He spent quite a bit of time explaining everything to us. We would definitely recommend Peterman!
Doug Bose
Jesse and Blake did an install of furnace/AC—couldn’t recommend them more. Worked their tails off, knowledgeable and communicative throughout the process, placed adhesive plastic on the carpet to keep it clean, didn’t leave a trace that they had been here except for new units. This was the first time using Peterman (came highly recommended) and very pleased with how it all went.
Brad Gien
My air conditioner went out and I called them and they came quickly and fixed it during the same visit. The technician was friendly and very knowledgeable, and explain to me exactly what he did.
Michael Gravois
They installed a sump pump, but it was faulty and the job was not completed as originally discussed. I called, and Peterman immediately sent out someone to correct the situation. It was obvious that they strived for professionalism and customer satisfaction. In a world where customer service is secondary, they put it first. I would (and will) use them again. Also, Drake was incredibly knowledgable and professional; I will request him for future jobs. He's a keeper.
Julie McGrath
We have a plumbing protection plan with Peterman. This was our annual inspection.
Maurice Jones did an exceptional job checking our home. He is very kind and knowledgeable.
Sonya Francis
We got a new heating and air system installed in January. End of February started having issues. We have had 5 service techs out with no resolve. The temperature this weekend was on the 20's. No phone call, no weekend service. Tried contacting them via Facebook. They have removed all of my comments, my husband's comments and even friends. Poor customer service!!!
Natalie Hulett
Always quick response and affordable pricing…Marc has been out a couple of times and he always shows professionalism and care while completing tasks.
Dorothy Hensley
Courteous, Profesional technicians. Always willing to address issues amd answer questions. Greatly appreciate everyone we have worked with at Petermans.