Freedom Heating Cooling Plumbing

I signed up for the Platinum maintenance plan not very long ago but had not idea I would need to use it so soon. I called Peterman's to request a plumber after I was unsuccessful in resolving an issue with my tankless water heater (No Hot Water). To my dismay, it would be a week before I actually had a come out. However, after meeting the plumber Donald Collins, he assured me he was there to help resolve the issue. Mr. Collins was professional, explained what was done to fix the problem and checked my inside pipes for any issues. I can say without hesitation that every technician and sales rep that has represented Peterman has been consistent in providing excellent customer service. To meet another representative from Peterman Brother's that put the customers need first was worth the wait. Thank you

Had a blower failure on a Sunday so no A/C. Waited until Monday morning the next day contacted the office. Leo arrived quickly and replaced a warrantied part. Replaced it quickly and a great price! From Calling to replacement of the part was all very courteous and customer service was excellent.
Highly recommend! Leo was great!

When I noticed that my hot water heater was going out, I made several calls to find a plumber to replace the old one. Freedom was the only plumber that answered and followed through. They were very knowledgeable and gave me several options to choose from. They helped me make a sound decision on a tankless hot water heater. They were very professional, prompt, and thorough. When the crews came out for the install they took the time to do it right, they fixed any plumbing that would have caused leaks in the future, just to make sure every detail was correct they followed up with a final walk through the following weak. If you want a quality product and excellent service, with out any worry if the job was done correctly, I would highly recommend Freedom! I could not be happier.

Thanks to Freedom Heating and Plumbing the AC unit is up and humming like new! The damage on the unit from the recent storm left it cosmetically damaged and in need of a cleaning and check. Hats off to Freedom and Employee of the Month Leo!!! He will be who we ask for every time we need assistance. 🇺🇸 Angie was the best at making sure our needs were addressed! Special thanks to her for her outstanding customer service! We’re so grateful we found FREEDOM!

A whole team came out to install furnace/ac and knocked it out in a day. All were very friendly and seemed to do a good job. Unfortunately a part broke during install so AC wouldn't work. Leo came out the next day to fix it and was here several hours. He was great, even took my heavy window unit out for me and carried it to garage as I just had surgery. How a business deals with problems says a lot. I will use them for any future needs.

I took advantage of Freedom Heating & Plumbing's Furnace Tune Up Special. I was serviced by Paul and Jack. They were very thorough in explaining the service involved and answered all of the questions I asked. They also offered many useful suggestions on how to maintain and get the best performance from my heating unit. They were very professional in every way. In closing, I was very impressed with Freedom H&P. Good job, guys!

I rarely post reviews but after experience with Freedom H&C I had too. After the great storm of June 2022 took out my power it also killed my thermostat. Great right?! Had to be on the first few days of summer with 90+ degree temps. Have what I thought was a call to JF Miller who installed all my HVAC when the house was built less than 3 years ago and Freedom answered. Hmm they must have bought out JF Miller. Was able to get an appointment for the same day. Phil from Freedom H&C was polite, professional, and to the point on his diagnoses. From there he gave us several options in a variety of price ranges, explained the pros and cons, and made a recommendation on what he would use in his own home. There was no pressure and he made every effort to make sure I had no questions. Once we picked our option he got to work and got us fixed up.

This was hands down the smoothest experience I've had on a home repair.

First time using Freedom Heating & Plumbing. They scheduled my furnace tune-up the next day. Paul the technician was very knowledgeable, professional and took the time to clean and inspect my furnace. Definitely will be doing business with them again and highly recommended.

I had Freedom provide a quote for a new furnace and AC and it was the most comprehensive and detailed quote. Chad spoke with us and did an honest assessment of our home for our current situation and for future needs. I would highly recommend Freedom.

Both of our showers were leaking and I called Freedom and Toby came out to give me an estimate. We had a previous plumber say it was the shower valve and the head. Toby said it was just the shower heads on both showers. Someone came out to fix them both and the shower was still leaking the first time we used it. They sent the technician back out and I was charged $200 for them to tell me it was in fact the shower valve! I called the office for some clarification on the unreasonable charge and it took Toby 3 weeks to call me back! Then he was going to come out and make sure it was the valve and schedule it to get repaired. Never called and never showed up. This company has the worst customer service I have ever seen!