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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Book Heating & Cooling Inc Reviews - 33

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kelly Lorch

Highly recommend!! Very responsive, professional and knowledgeable. They went above and beyond to get the job done!

Our AC called it quits during one of the hottest days of the year. I called Book the next day, right when they opened. The sweetest lady answered the phone and said someone would be available that day to evaluate the situation. True to their word, the owner and another professional showed up around noon to evaluate the damages. They quickly assessed the situation and gave my husband and I options. Every question I asked was met with honesty and professionalism. The option I chose meant more work for his company, but they continued to work until the job was done right. They continued to give us updates throughout the day, as well. Book did an amazing job and I’d recommend them to anyone.

lesa rose

Can’t say enough good things about Book! Called for a furnace repair and they had someone out within the hour. The technician that came was so respectful, knowledgeable, and friendly. We ended needing a new furnace and ac until (our current one was 22 years old). The owner and another technician came back out the same day to install our new units. They worked very late and in the rain to get the job done! I would recommend them to anyone a thousand times over! You have gained a lifelong customer!

Geoff Miller

The HVAC Techs are super friendly and helpful as well as very efficient.

Louis Kopp

Joe is very fair and reasonable with his prices, very punctual, very helpful and most of all, very honest. His employees are the same way. I’ve had several dealings with him both for maintenance and new systems and always found the statement above to be true.

Chad Scott

UPDATE for 2022 - Book replaced my furnace and, yet again, provided exceptional work. Fair price, outstanding service and remarkable communication. Bumping this five-star review again.

I've used Book Heating & Cooling over the course of ten years, on three of my homes. Each service call, correspondence and recommendation is incredible fair and professional. Their work is second to none and their technicians feel like trusted advisers.

I could not be happier to work with Book Heating & Cooling. Don't even bother calling any other provider in Southern Indiana - they are second to none.

Alex VanOsdol

Refuaed to even look at my problem. Was fixed easily by another shop.

David Sandlin

Outstanding customer service and very informative on the situation at hand. Was able to diagnose an issue and helped understand what it took to resolve it. I will never call anyone before Book. Thanks to Rick and Tyler for their great work!

Gee Gee Schinke

My husband called Book at 8:00 this morning, and they were here in less than two hours. I appreciate that the gentleman who came to the door was wearing a mask. He was friendly and polite. They replaced two parts, and we were pleased with the cost of the service. Our house is cooling off very nicely. Thank you, Book!

John Smedal

From call to assessment to repair our A/C was fixed within an hour. These guys are fast, efficient, and polite. There is no question that we will be calling them for any HVAC needs from here out.

ian ipsan

Had an issue with my second floor unit called Book and Kevin was out quick. Within 30m had my system up and running and even went the distance to check my second unit to make sure we were good to go for these summer months. Thanks to Renea & Kevin for excellent service!

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