Jake was an amazing person that came in and helped me every step! He was extremely professional and made the whole experience painless! I had no idea what I needed and he took the time to explain everything to me and offer advice. I would recommend this company to anyone!
Jake was the tech that came out to evaluate my A/C unit acting up. He was very friendly and knowledgeable. He explained the issues and showed me them on both the a/c and furnace ultimately deciding to go with replacement but not a single person I talked to was pushy about it and they are installing next day which is amazing in this hot weather.
I was able to get same-day service on a water heater problem. The plumber that came out was professional and courteous. The scheduling was professional and easy. The service call price was in line with what I have paid in the past. The payment process was easy as well. You can tell Peterman has invested a lot into systematizing their process which creates efficiencies that make interacting with them virtually frictionless. Highly recommend.
Contacted them first thing in the morning and they were able to get someone out by 1:00PM. Max took his time to diagnose the problem instead of throwing parts at it hoping to hit on something. He kept me informed as he went through the process. Got us back up and running in time to keep our dinner plans. Couldn't be happier.
Peterman Brothers is the way to go. I saw an ad online for an A/C tune up and thought it would be a good idea so I followed through. However, I never thought it would be as good as it was. The company was easy to work with and schedule the maintenance, and the serviceman, Jake Graf, was professional, knew his stuff, and was even cool to chat with. Jake explained everything he was going to do and did it in a way that was easy to understand. Call Peterman Brothers for your HVAC needs and ask for Jake!
Sam was my plumber and he is the greatest! He was very professional, on time and knowledgeable of the job. Through not fault of his own, the 1st water heater was faulty and he replaced it that day. I will always use Peterman Brothers for any and all repairs or replacements. Scheduling was quick and easy. 1st class business all the way!
Chase Coleman is a perfect example of a fantastic representative of Peterman Brothers. Most professional, friendly customer service, and focused on plumbing repair. Very articulate in explaining the plumbing issues to me, as senior citizen, and thanked me for utilizing my service agreement with Peterman Brothers to resolve the problem. So, thank you for having Chase as my plumber for today - great experience.
Tech came out and charged me to tell me i either need a new condenser or a new air conditioner and quoted me starting at $5k for the ac. Summers heating and cooling came out and told me i had a refrigerant leak and tightened the line and refilled the refrigerant. Do better Petermans.
Kari was very professional and fully described all procedures and processes. She was supported by several others who as well were professional and worked urgently to get hot water flowing asap I would highly recommend.
Heather Bales
Jake was an amazing person that came in and helped me every step! He was extremely professional and made the whole experience painless! I had no idea what I needed and he took the time to explain everything to me and offer advice. I would recommend this company to anyone!
Chelsea Fuller
Jake was the tech that came out to evaluate my A/C unit acting up. He was very friendly and knowledgeable. He explained the issues and showed me them on both the a/c and furnace ultimately deciding to go with replacement but not a single person I talked to was pushy about it and they are installing next day which is amazing in this hot weather.
Edward Messer
I was able to get same-day service on a water heater problem. The plumber that came out was professional and courteous. The scheduling was professional and easy. The service call price was in line with what I have paid in the past. The payment process was easy as well. You can tell Peterman has invested a lot into systematizing their process which creates efficiencies that make interacting with them virtually frictionless. Highly recommend.
Matthew Weaver
Contacted them first thing in the morning and they were able to get someone out by 1:00PM. Max took his time to diagnose the problem instead of throwing parts at it hoping to hit on something. He kept me informed as he went through the process. Got us back up and running in time to keep our dinner plans. Couldn't be happier.
Matt Smith
Peterman Brothers is the way to go. I saw an ad online for an A/C tune up and thought it would be a good idea so I followed through. However, I never thought it would be as good as it was. The company was easy to work with and schedule the maintenance, and the serviceman, Jake Graf, was professional, knew his stuff, and was even cool to chat with. Jake explained everything he was going to do and did it in a way that was easy to understand. Call Peterman Brothers for your HVAC needs and ask for Jake!
T H
After a large rain event our basement floor drain backed up. I found Peterman's and liked what other customers had to say.
The service tech was on time, polite and understand of our situation.
There was a sales aspect to the interaction, but once we both understood each other everything continued wonderfully.
They cleaned the drain and gave their professional opinion on what needs to happen in the future.
I would both use this company again and recommend them to family and friends.
Rita Hancock
Sam was my plumber and he is the greatest! He was very professional, on time and knowledgeable of the job. Through not fault of his own, the 1st water heater was faulty and he replaced it that day. I will always use Peterman Brothers for any and all repairs or replacements. Scheduling was quick and easy. 1st class business all the way!
Maureen Griffin
Chase Coleman is a perfect example of a fantastic representative of Peterman Brothers. Most professional, friendly customer service, and focused on plumbing repair. Very articulate in explaining the plumbing issues to me, as senior citizen, and thanked me for utilizing my service agreement with Peterman Brothers to resolve the problem. So, thank you for having Chase as my plumber for today - great experience.
Derrell Jenkins
Tech came out and charged me to tell me i either need a new condenser or a new air conditioner and quoted me starting at $5k for the ac. Summers heating and cooling came out and told me i had a refrigerant leak and tightened the line and refilled the refrigerant. Do better Petermans.
Karen Pierson
Kari was very professional and fully described all procedures and processes. She was supported by several others who as well were professional and worked urgently to get hot water flowing asap
I would highly recommend.