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Jack Frost Reviews - 22

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tkay Herron

The first freeze of the season and our tenant called@4:00 saying his the greater was broken and the house was 58degrees! We immediately took him a portable heater and called Jack Frost. They came out within a couple hours to fix the furnace. This company is VERY responsive, offer great prices and the techs are top notch. We will continue to use on all our rentals!

Brennen Small

Had a great experience with Jack Frost. A/C went out late Saturday night and I called early Sunday morning for service. Anthony returned my call quickly to confirm my request, arrived within an hour from my initial call and repaired my unit promptly. He was very professional and answered my questions thoroughly. Would use them again for future services and highly recommend.

Ahmed

Recruited for mini split ductless system. Main setbacks were caused by several bumps encountered on communication and during Scheduling (for estimate and service appointments)… otherwise, Reasonable pricing, excellent Quality of service, plus professional and skillful Installation crew

Kira Messer

We got great speedy service. We notice it was starting to get warm in the house I like my house cold Im not sure what time the AC went out it was working fine all day so it had to have gone out some time after 5 around 8ish probably as I noticed it was getting really warm around 10pm on Saturday night, We didn't think we would be able to get anyone to come out till Monday especially seeing as how Sunday was Father's day. But Jack Frost did not disappoint they were at our home in 45 mins and had the problem fixed within an hour or so I thought for sure the bill was gonna be ridiculously high seeing as how it was after midnight and a holiday weekend. however I must admit I was shocked that it wasn't anywhere close to what I was expecting. Thank you all so much for speedy, quality service at a great price.

K K

From the planning to the completion of the installation of our new AC, furnace and WH they did a great job and were all honest snd extremity professional. If ever in need of a maintenance visit or to troubleshoot a possible issue they have always been responsive ASAP! Truly appreciate. Kyle

Kase Stolte

I had a great experience with Jack Frost! They penciled me in even tho they were booked up! Our AC was not cooling our home and we have a 3 month old that sleeps upstairs. They came out the day I called and fixed our issue. I felt like they actually cared about our circumstances! Call them if you need work done.

Johnna Lewis

I am very satisfied!!! I called them early in the morning because our heater went out in 9° weather! Receptionist was honest and told me that they probably wouldn't get to us until late afternoon. I had mentioned to her that I am pregnant and with a 4 year old so I was going to call around to see who could get here sooner. She was VERY understanding and told me to call her to let her know if we found someone else. I called around but everyone had the same wait. She called back within the hour and said one of the techs finished early with a job and was on his way! We live out in the country. He came here, went to get a part came back and we're all fixed up and the heater is kicking! Very reasonably priced as well! We will for sure be calling them for our next HVAC needs!

Robert Janowski

Super quick service on one of our business units that went out on one of the hottest days of the year. Jack Frost's quick repair saved out day so we would not have to shut down. Well done!

gary leach

Great quality.Have used them for 25 years. They have saved us many times. Awesome company.

Brandon Gray

Terrible company, would not recommend to anyone! I was having issues with some of the duct work after a job they did, and getting anyone out there to look at it was a nightmare. Customer service is terrible, they just say they will call you back and never do. The repairmen are also rude and will try to sell you things you don't need. Had a second company take a look at their work, and they had cut out cardboard to block my air vents. Even cut them exactly to size. Stay away from this company. Would rate 0/5 if I could.

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