Search

Amenities

    Aerco Heating & Cooling Reviews - 59

    4.6
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Jennifer Welker

    Great professional customer service from Sean, Joe, Mike, and Isaac. Had full replacement installation of heating and cooling system. Used other companies in past and Aerco by far exceeded my expectations! Greatly appreciated their hard work on these hot days!

    James Lowery

    Anthony is an amazing worker and an amazing individual! He is very knowledgeable about how to diagnose and repair HVAC systems, and is very honest about fixing your broken AC. He will not try to upsell you on unnecessary services or mislead you! Anthony made it a point to walk me through every step of the repair process, and even offered helpful suggestions on how to improve my existing system. He got my system fixed for cheap, whereas One Hour tried to charge a grand to replace a couple of cheap parts.. Anythony is THE MAN!!

    Pfmohr2

    Anthony was absolutely fantastic. My wife and I are new homeowners, and he took the time to walk us through his testing process (as well as some easy-to-understand explanations of HVAC basics), and really put our minds at ease. Pricing was extremely fair, and we are more than satisfied with the work delivered. Will certainly be using Aerco (and requesting Anthony specifically) for any HVAC needs down the road.

    Sally York

    Anthony was my service tech. Have been using this company for years and have never had the best tech ever before. I will be asking for him in the future. Than you for the great and speedy response. I will be your customer always.

    pam Armagost-Powell

    I received service from Aerco Heating and Cooling this evening first time customer. I must say my tech was the best I've ever had. He was very informative, polite, and went over my furnace completely explaining everything giving me peace of mind. Your n good hand's with Aerco.

    Mr. Snavely

    Aerco sent out service tech named Anthony. He was on time, courteous and very knowledgeable and fixed my furnace in no time. I wouldn't hesitate to do business with Aerco again!

    Kirk Staley

    Anthony came out and gave a honest assessment of the issue with my heat pump. He took the time to explain the issue and quickly fixed the problem with a fair price. I would recommend using them to my family and friends. 5/18/18

    Jesique Swafford

    Scam???
    I called Aerco for furnace repair. The Aerco tech ignored the error codes my furnace provided. He instead suggested the heat exchanger could be bad based on the color and flickering of the flame when my furnace tried to run. He proceeded to look at the heat exchanger using a camera. He pointed out a "pinhole." I honestly did not see what he was pointing out, but hey I'm not a furnace tech. He explained that due to the cost of replacing the heat exchanger that I would most likely want to replace my 14-year-old furnace. He did no further examination. Never looked at the pressure switch or limit switch as the diagnostic code suggested, rather left me with the impression that a new furnace was my only option. He even said he would submit the paperwork to the estimate guy so he could call me later for an install estimate.

    Reluctant to spend $3,000 on a new furnace, and suspicious of the diagnosis, especially considering there was no explanation from the tech about how the "faulty" heat exchanger was causing the problem, I opted to get a second opinion. Simpson Heating came out the next day. Mr. Simpson was at my house two hours after I called, and within 30 minutes my furnace was repaired. He did a great job of problem-solving the issue. Turns out it was a clogged line on the pressure switch. He was honest, and fantastic at explaining what he was doing. For a mere $75, I had a functioning furnace.

    Aerco, on the other hand, charged me $89 to tell that my furnace wasn't worth fixing. Can't help but wonder if this is the advice most frequently given by Aerco. All I have left to say is consumer beware and always get a second opinion if Aerco tells you to buy a new furnace.

    Mike DeArmond

    Our Technician, Anthony, went above and beyond ensuring or equipment not only functioned but met safety requirements we were not even aware of. I will have ALL my heating and AC needs dealt with by Aerco Heating and Cooling

    Beth Tabor

    Anthony was very personable and explained what he was doing. He was also professional and considerate. Definitely a five-star rating. Thank you so kindly!

    Add Review

    Cleanliness
    Comfort
    Staff
    Facilities
    Your Score
    Click here or drop files to upload