Search
4.9

65 reviews

Amenities

  • Onsite services

Phillips Heating & Cooling Services Inc. Reviews - 65

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Katrina Morrison

I just bought a house and my heat went out, Dan came and diagnosed that it was really old and not worth all the repairs it needed so we decided on a new system. Pat came out and explained all the different equipment I can get along with rebates that qualified and made sure I got the correct size. Mike, Georg, and Richie installed the furnace and air conditioner and got the job done in a timely manner and made sure to leave nothing behind. They are the only company I will recommend !

Betty Newhouse

We have been customers for many years for A/C & furnace annual check-ups for our home & rental property. Service appointments are always on time & the technician is thorough, professional & friendly. We have confidence in the company and highly recommend them.

C Jord

This family owned company is very honest, trustworthy, do not aggressively try to “up-sell”, responsive, have a great staff that communicates with each other very effectively and sell and install high quality equipment. They seek long-term relationships and referrals, which they deserve and will happily receive from us. After an excellent initial meeting with Pat, who took measurements of the rooms in our home and suggested certain alternatives, we gave them the go-ahead. We had previously met with other companies. The thoroughness of Pat’s work, our research on the equipment, her suggestions, the cost estimate and the trust we placed in our referral source allowed for an easy decision. We had a good feeling which other companies didn’t leave us with. Phillips installed a high “efficiency furnace” and a “silver” level a/c unit for us along with a new Nexia thermostat all in one day. The American Standard (American Standard also makes Trane equipment) and NEXIA equipment has worked flawlessly, even nicely and effectively through the recent “ ChiBeria” winter. The equipment is very quiet and very effective. The team of 3 (George, Mark and Matt), were very organized, efficient, clean, professional and friendly. They also gave us operating tips and advice. Follow-up service check-up appts (furnace during early fall and a/c during late spring / early summer) have met this same high level of service we have come to expect from them. The company knows homeowners have lots of choices and they successfully differentiate themselves very effectively. We cannot recommend them strong enough! PH&CS (Pat, George, Mark, Katrina, et al), keep up the good work!

rick HAUPT

Awesome experience. Flawless replacement of my home heating and a/c unit all done in a half a day. MUCH improved equipment, energy efficient and quiet. I should have done this years ago! The family owned and operated company is the way to go, too many large, corporate, company employees, just don't care!

DONNA BIRKENEDER

Mike came out to give me an estimate immediately. Answered all my questions and explained anything I seemed puzzled on. Like size and operation of furnaces. Next morning, they called first and started installation on time. Georg, Richie, and Mark were my installers. They were quick, clean and courteous. And careful of my cat. They even let me watch and explained my questions. Told me where my filters were. They are some pretty nice guys.

Amanda Allen

Pat from Phillips heating and cooling came to our house to provide an estimate of our HVAC and AC replacement. She was extremely professional and was able to provide detailed descriptions and quotes on the spot. After comparing pricing and financing options with two other local providers Phillips had the best prices and customer service.

Tim Stinger

I enjoyed having the technician on site. He was very helpful in teaching me about my unit and guiding me how best to keep my AC unit functioning well. I only wish he would have had some booties to cover his boots, I had to vacuum after he left some mud around. Aside from that minor issue, I appreciate the company and will likely call them to check my furnace before winter.

Mark Green

Very responsive to my questions and quote adjustments. They gave me the NI Gas rebate that I was not aware of.They finished when they said they would. No problems with the installation. The furnace has worked great from the start.

Carolyn Lepsi

George did a great job as usual. He cleaned pur furnace and left me with a smile. I gave him one of my Christmas banana bread to take home. I value great service. George definitely provided that. I use Phillip's heating cause of that great service.

jeanne berge

5 Stars! The guys were great. Efficient, cleaned up after furnace and air conditioner installed and walked us through how to use our new HVAC equipment and how to connect to Nexia! Could not be happier!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload