Shavitz Heating and Air Conditioning

It was time for my yearly spring service of the AC. He replaced a component in the AC & cleaned the AC. The technician was friendly, knowledgeable and professional.

David was great. Explained the problem in detail and laid out all of our options. Would recommend.

Mitch was thorough and professional. I look forward to working with Shavitz on my HVAC going forward!

Gregory was great on-site and the service team was quick, responsive and very helpful. Will be using them to service my home moving forward.

Damitrius was kind enough to call 30 minutes before he came. He was professional and friendly. He provided excellent service.

Honest and pleasant business with knowledgeable and competent personnel. Milet diagnosed and repaired several components. Best HVAC service in town! We used 3 others before finding Shavitz. They are the BEST, hands down.

So at7:30 this morning service van #117 decided that he had to cut me off in traffic and proceed to slam on the brakes. I was driving a tanker loaded with about 45000 lbs of hydrochloric acid . If you can’t drive professionally then I seriously can’t expect professional service from you in my home. I will always recommend a different service provider.

Professional, knowledgeable and reliable. I would use them 10/10 times. Neil and Sam helped our geothermal unit, not a service easily found in the Chicago area. Highly recommend.

David D was on time, very polite, efficient and explained everything very well to me. I look forward to seeing him again on the next visit.

DO NOT USE THIS COMPANY!
I had a tech Celerino Jacobo sent to my house to “diagnose” my tankless water heater on 12/08. He ended up breaking an O-ring upon inspection, after breaking the O-ring he calls their parts provider Munch, who does not have these on hand as the model is discontinued. He states he will place the order and would come back the next day to replace the o ring he damaged, along with others that he said would also be needed. He offered re assemble the plumbing he took apart minus the broken O ring. I declined that he put back together the plumbing since it would only cause a leak with out the O ring, and since he said he would come back the following day. What he did next was bill me for the “diagnosis”, and left me with no HOT water. Mind you our tankless water heater was working and providing hot water before he came it just had a minor leak I wanted inspected. The next day I do not hear back from the individual so I follow up with your customer service team, they then follow up with the parts team and say they parts are back ordered for the 3-4 weeks, the customer service rep then tells me my unit is old and I am better off buying a new unit if I want a quick resolution to no having hot water. Now, I just wanted the technician to see what the problem was with the leak, not to damage parts that are back ordered..especially when hot water is crucial in our home during the winter. Additionally the Technician, hid 2 brackets that were apart of the part he broke. I called the company on12/10 to have the technician return those parts, I was told they needed a credit card to return. I had to manually ask the Owner to step in, on Monday they send back the technician who happens to “find” the parts in a very obscure place behind the tankless heater….

In short they’re amateurs that break things to force you to pay more. They tried to take advantage that my unit was broken (by them) so that they can hold me hostage by having them pay to put in a new unit…. I would never recommend or use them ever again.

I know this as we had another company come in and quickly fix the problem they left. Bronson the owner while initially helpful, stopped responding to my emails for a refund. This tells me they’re comfortable taking money and not following up, when the business is rotten at the top it’s no surprise that every employee interaction was abysmal