I highly recommend Vanguard. They are professional, knowledgeable, responsive, explain problem and options for solutions, including pros and cons of associated costs. I feel I am getting honest information and value for money. Thank you to Gary and Dawn.
High Quality System completed by honest and Experienced Install Professionals. Family has been using vanguard HVAC systems for over 40 years and I would Highly recommend all services.
I received an estimate from vanguard on April 19. I was told by the owner that I'd be scheduled within two weeks. Emailed again May 2nd to try to pinpoint a date for my $2300- 1 day job. Emailed again May 11 as I had heard nothing about scheduling my job. Emailed yet again on May 21, after speaking to Dawn a few times, telling her I'd be moving by the end of May and needed this job done. At the very least to be put on the schedule. She told me I'd be "put back on the schedule". I asked why I was ever OFF the schedule. (No answer) Received an email 3 days later telling me I "could be" scheduled in the LAST WEEK OF JUNE OR JULY. after i had repeatedly stated I'd be moving in the end of May. Needless to say, don't waste your time waiting for this company to do you a favor. I don't know how a service company stays in business while NOT servicing it's customers, except of course for not replying to calls or emails and being rude if they do. Does not even deserve the one star rating
Vanguard did great work again for me. Vangaurd has a very experienced team of installers and HVAC service professionals. Make it easy and just call Vanguard for all your HVAC needs.
I am so picky. So was my Dad. They are great. Gary, Dawn and the staff are wonderful. They have done heating and air conditioning systems for me, my parents, sister, ex-husband and friends. Trust them.
They installed our furnace/ac 30 years ago and last year they installed a new unit. Happy with service, installed and crew. Have them routinely cleaned and check our system
Informative, honest and great communication. I typically don’t leave reviews good or bad but I was impressed with Dawn who I worked with on the phone and the gentleman that arrived for the furnace service. Two thumbs up
You don't know who this is? I'm a previous customer. You did work at Lakewood Condos in Schaumburg. You blew 4 circuit boards on furnaces in my 12 unit building. I emailed Dawn Moreno multiple times asking for a copy of the receipt for the work that was done and never got a response. Are you ever gonna reply to my requests?
Rebecca Harmon
I highly recommend Vanguard. They are professional, knowledgeable, responsive, explain problem and options for solutions, including pros and cons of associated costs. I feel I am getting honest information and value for money. Thank you to Gary and Dawn.
Alfred Burns
High Quality System completed by honest and Experienced Install Professionals. Family has been using vanguard HVAC systems for over 40 years and I would Highly recommend all services.
WS Wholesale
Dawn & Gary are the best. They know the products and are very professional.
Mary George
I received an estimate from vanguard on April 19. I was told by the owner that I'd be scheduled within two weeks. Emailed again May 2nd to try to pinpoint a date for my $2300- 1 day job. Emailed again May 11 as I had heard nothing about scheduling my job. Emailed yet again on May 21, after speaking to Dawn a few times, telling her I'd be moving by the end of May and needed this job done. At the very least to be put on the schedule. She told me I'd be "put back on the schedule". I asked why I was ever OFF the schedule. (No answer) Received an email 3 days later telling me I "could be" scheduled in the LAST WEEK OF JUNE OR JULY. after i had repeatedly stated I'd be moving in the end of May. Needless to say, don't waste your time waiting for this company to do you a favor. I don't know how a service company stays in business while NOT servicing it's customers, except of course for not replying to calls or emails and being rude if they do. Does not even deserve the one star rating
Bill Behrens
Vanguard did great work again for me. Vangaurd has a very experienced team of installers and HVAC service professionals. Make it easy and just call Vanguard for all your HVAC needs.
Robert Ross
Ron, Al, and Chris are experts at their work. HVAC is a science and an art for them. They are trustworthy, efficient, and honest.
Jayne Farber
I am so picky. So was my Dad. They are great. Gary, Dawn and the staff are wonderful. They have done heating and air conditioning systems for me, my parents, sister, ex-husband and friends.
Trust them.
Ted Skowron
They installed our furnace/ac 30 years ago and last year they installed a new unit.
Happy with service, installed and crew.
Have them routinely cleaned and check our system
Clint Morgan
Informative, honest and great communication. I typically don’t leave reviews good or bad but I was impressed with Dawn who I worked with on the phone and the gentleman that arrived for the furnace service. Two thumbs up
Colleen Zakrzewski
11/3/20 Edit.
You don't know who this is? I'm a previous customer. You did work at Lakewood Condos in Schaumburg. You blew 4 circuit boards on furnaces in my 12 unit building. I emailed Dawn Moreno multiple times asking for a copy of the receipt for the work that was done and never got a response. Are you ever gonna reply to my requests?