Nortek 's customer service is world class from start to finish! Fantastic. Courteous, professional and knowledgeable. I highly recommend Nortek for all your heating and air conditioning needs. Ron and Manny did a phenomenal job of not only servicing my furnace and humidifier but explained (in easy to understand terms) the efficiency rating of my furnace and the steps I should take to keep it in top efficiency condition. If you have any heating or cooling needs look no further that Nortek Environmental!
We were assigned Nortek through our warranty company and from the first phone call they were extremely helpful. They were in constant contact with us and the warranty company making sure we know what was going on every step of the way. Justin was able to help with all the complications we had with another contractor and Manny our service tech was very professional and knowledgeable. If you want smart helpful service and a company that cares about doing the right repairs properly then I highly recommend them.
We lost heat Sunday night, so of course we were worried. We heard about this company from one of our neighbors, so we filled out a contact form online. Early Monday morning we received a call from Justin. He was friendly & knowledgeable. Ron was our technician. He came on time, wore PPE, and got to work. He told me immediately that leaves were in my intake valve - I was worried I was going to need to pay hundreds of dollars, and he was very quick to tell me the real problem. He educated me on how to take care of my pipes/ furnace, and told me about the other services Nortek offers. We’ll be customers for life after Ron’s excellent & honest service.
Nortek Environmental is my first choice for any HVAC issues that may arise. They are a great team, and it’s no surprise they are in high demand. Justin does an outstanding job working with customers and scheduling help to arrive at the earliest possible convenience.
Over the years, Ron has quickly solved some challenging furnace and AC compressor issues that on each occasion resulted from wildlife searching for a warm place to nest. Not only is Ron one of the best technicians I’ve ever worked with, but he also leaves the job site clean, he’s very personable, he has great advice, and he's fair.
I am very pleased with my experience with Nortek. The tech, Ron, called me to let me know when he would be at my house. He was on time and very friendly. He was very knowledgeable and explained to me what he was doing. He started checking for minor problems first. not just telling me I needed new parts or a new AC unit. After his diagnostic testing he gave me some options of how to resolve the issue. He gave me recommendations and prices for all of the options. He got my AC unit back up and running that day, and at a very reasonable price. I received a call from their office the next day to make sure everything was working and i was happy with the service. I will continue to use them and will recommend them to family and friends
Nortek provided excellent service to our family. They were punctual and communicated everything in regards to our furnace in great detail. We did have a huge issue with our home warranty insurance, but thankfully Nortek steeped up to the plate for us! I would highly recommend Nortek Environmental.
Always exceptional service. Starting with Justin phone contact as he is always friendly and accommodating with questions and scheduling. Ron has done the service calls yearly for air and heat. Cleaning of these units and inspecting And maintaining has surely shown to be cost effective. Reliable and trustworthy always will call them, and refer them to my friends. Just had Ron and Billy today for a air check call for 2019. Good to go let’s go summer! Thank you Nortek staff
To make sure our air conditioning and heating units are performing at their best, we have them regularly inspected by Nortek. The staff, from Justin, who makes the appointments, to Ron and his crew, who perform the work, ensures you are in good hands. They are very thorough and personable. Ron can answer any question you have regarding your heating or cooling needs and always suggests ways to make your equipment run more efficiently. We are very happy with their service.
We have been a customer with Nortek Environmental for years. If you are looking for a family owned business where the people really care about doing a job well, then Nortek is your choice. Ron is always friendly and looking out for your best interest when he arrives to do the work. Lisa and Justin consistently go above and beyond making sure everything is scheduled and the work done met expectations. I cannot say enough good things about Nortek.
Jim D
Nortek 's customer service is world class from start to finish! Fantastic. Courteous, professional and knowledgeable. I highly recommend Nortek for all your heating and air conditioning needs. Ron and Manny did a phenomenal job of not only servicing my furnace and humidifier but explained (in easy to understand terms) the efficiency rating of my furnace and the steps I should take to keep it in top efficiency condition. If you have any heating or cooling needs look no further that Nortek Environmental!
Hannah O’Malley
We were assigned Nortek through our warranty company and from the first phone call they were extremely helpful. They were in constant contact with us and the warranty company making sure we know what was going on every step of the way. Justin was able to help with all the complications we had with another contractor and Manny our service tech was very professional and knowledgeable. If you want smart helpful service and a company that cares about doing the right repairs properly then I highly recommend them.
Joe Turek
We lost heat Sunday night, so of course we were worried. We heard about this company from one of our neighbors, so we filled out a contact form online. Early Monday morning we received a call from Justin. He was friendly & knowledgeable. Ron was our technician. He came on time, wore PPE, and got to work. He told me immediately that leaves were in my intake valve - I was worried I was going to need to pay hundreds of dollars, and he was very quick to tell me the real problem. He educated me on how to take care of my pipes/ furnace, and told me about the other services Nortek offers. We’ll be customers for life after Ron’s excellent & honest service.
Lars Montag
Nortek Environmental is my first choice for any HVAC issues that may arise. They are a great team, and it’s no surprise they are in high demand. Justin does an outstanding job working with customers and scheduling help to arrive at the earliest possible convenience.
Over the years, Ron has quickly solved some challenging furnace and AC compressor issues that on each occasion resulted from wildlife searching for a warm place to nest. Not only is Ron one of the best technicians I’ve ever worked with, but he also leaves the job site clean, he’s very personable, he has great advice, and he's fair.
Stephanie Amerio
I am very pleased with my experience with Nortek. The tech, Ron, called me to let me know when he would be at my house. He was on time and very friendly. He was very knowledgeable and explained to me what he was doing. He started checking for minor problems first. not just telling me I needed new parts or a new AC unit. After his diagnostic testing he gave me some options of how to resolve the issue. He gave me recommendations and prices for all of the options. He got my AC unit back up and running that day, and at a very reasonable price. I received a call from their office the next day to make sure everything was working and i was happy with the service.
I will continue to use them and will recommend them to family and friends
Adeline Rejkowski
Nortek provided excellent service to our family. They were punctual and communicated everything in regards to our furnace in great detail. We did have a huge issue with our home warranty insurance, but thankfully Nortek steeped up to the plate for us! I would highly recommend Nortek Environmental.
Nancy Gobernatz
Always exceptional service. Starting with Justin phone contact as he is always friendly and accommodating with questions and scheduling.
Ron has done the service calls yearly for air and heat. Cleaning of these units and inspecting And maintaining has surely shown to be cost effective.
Reliable and trustworthy always will call them, and refer them to my friends.
Just had Ron and Billy today for a air check call for 2019. Good to go let’s go summer!
Thank you Nortek staff
Frederick Weil
To make sure our air conditioning and heating units are performing at their best, we have them regularly inspected by Nortek. The staff, from Justin, who makes the appointments, to Ron and his crew, who perform the work, ensures you are in good hands. They are very thorough and personable. Ron can answer any question you have regarding your heating or cooling needs and always suggests ways to make your equipment run more efficiently. We are very happy with their service.
Allen Pomerantz
They know what they are doing and great personnel to interface with.
Kevin Lach
We have been a customer with Nortek Environmental for years. If you are looking for a family owned business where the people really care about doing a job well, then Nortek is your choice. Ron is always friendly and looking out for your best interest when he arrives to do the work. Lisa and Justin consistently go above and beyond making sure everything is scheduled and the work done met expectations. I cannot say enough good things about Nortek.