No Support over holidays left numerous messages via text message customer where willing to open a branch but never returned one after hours request. Called Monday been on hold since 830am for 1.5 hours no one answers. I would recommend using the other distributors. (Munchs, TEC, Birkheimer) Where all very responsive. I would never use a rheem/rudd product because of this ever
The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!
Horrible customer service by branch manager Mike . This pos had the Audacity to raise his voice at me or nobody was arguing as I voice my opinion on the stock of parts that they were missing from a failure that occurred a week After I installed a furnace that they did not have parts for . Tradesman save your time and aggravation go to a different branch ! It’s not what you say it’s how you say it MIKE ! On another note you were not groomed how presentable should a counter person be? At least comb your gray hair and for the love of god shave you look like a bum!
Efrain Albertos
Great customer service, this is my place to go for my business needs.
Tom Wyse
No Support over holidays left numerous messages via text message customer where willing to open a branch but never returned one after hours request. Called Monday been on hold since 830am for 1.5 hours no one answers. I would recommend using the other distributors. (Munchs, TEC, Birkheimer) Where all very responsive. I would never use a rheem/rudd product because of this ever
Jeffrey Boland
The great guys at Ferguson not only helped me determine the part I needed, but also found it for me at one of their branches where I got some helpful advice about installation. Thanks!
Peter Nalepa
Horrible customer service by branch manager Mike . This pos had the Audacity to raise his voice at me or nobody was arguing as I voice my opinion on the stock of parts that they were missing from a failure that occurred a week After I installed a furnace that they did not have parts for . Tradesman save your time and aggravation go to a different branch ! It’s not what you say it’s how you say it MIKE ! On another note you were not groomed how presentable should a counter person be? At least comb your gray hair and for the love of god shave you look like a bum!
Trey Durden
Ordered on a Monday. Ready for pick up Tuesday.
Chris Bee
Out standing customer service, Chris suede is a great guy and very helpful when it comes to plumbing supplies!
5lug nut
Excellent staff . Rheem pro's
Ac Re
Helped me find a gas valve for my green colonial.
Manny
Lil slow no lie but the staff is awesome.
hgs gs
Good service