Integrity Heating & Cooling

Fidel, the technician, was very courteous and professional. He patiently explained the work he would do and asked if we had any questions. I have been with Integrity for 10 years now and their customer service has been exceptional overall. They really care about about making sure you are satisfied and are committed to being fair with their pricing.

Today is 8/6/2020. This morning Alex and 1 other service man ( sorry I can't remember his name ) arrived to do my AC & Furnace maintenance. They also cleaned my dryer vent- cleaned my humidifier and change the filter and did an air quality check. They were very professional and polite. Answered all my questions so I could understand. To my surprise when I went later in the day to bring back the hose I pulled out for the AC it was already put back in place. This was a very pleasant experience. Thank you Alex plus 1

Great Service, Great Warranty. I called for a free estimate and within two hours I had one. A week later my new aircontioner was installed and functioning. Hats off to Anthony the installer for a job well done. I felt integrity was competitive in their price matching and incentives. Great customer service!

Best ever. Must read! The furnace and AC unit they installed in 2016 are fine. When they installed the men were smoking in my house! They never showed up or called back when we called for services on other things. This company may sell decent products but have horrible customer service. We definitely don't use them for our HVAC services and found a wonderful company that takes care of our units in a timely manner. No. I dont think that this company is worth the effort.
Editing for the reply. I am being called a liar when yes there was a man smoking in my house while putting together my unit. It actually messed up my lungs for a few days since I am actually allergic to nicotine. We had service a few years back and google asked me today to review it for whatever reason so I did. If I could give negative stars I would. This is why we do not use this company. See how the owner responds. Would you like to be treated this way after spending a few thousand dollars to his/her company?

I’m not sure what the guy did. I know he put Freon. that was worth $745.00. He did not fix my problem and I think this was way too much money just for Freon. I had to do most of his work I had to change the air filter I had to go check it I had to go shut the AC on and off a couple times he did nothing but sit in his car and smoke cigarettes very disappointed with this company and they advertise good sales and they have no sales whatsoever please do not use this company very disappointed the way they treat senior citizens thet have a fixed income. He did not tell me it was gonna be $745 to begin with I would’ve told him no that was way too much money especially Anna our income. So I advise everybody to not use this company…. Did not do too much work and then fix it. Do not callI am going to leave bad reviews and the Internet to as well advising people not to call this company family and friends. I am so disappointed that I use this company.

John Rincon came out to repair our AC system. Found the problem quickly, even though it was major he was able to get us up and running temporarily. He ordered the parts on site and we will hopefully be completed in a week or two. He was extremely knowledgeable and very professional. Will be requesting him for future services.

Extraordinary experience. Will highly recommend. Great price. Great workmanship. No issues. Their installers were extremely knowledgeable, and left my home neat and clean. I would give them 6 stars if I could. Equipment has been installed for over 1 year and works perfectly. My only regret is that I didn't replace my HVAC sooner.

Great company and people to work with from start to finish. John installed our new furnace quickly, quietly and very neatly. He was done on time and walked me through every new feature. I met with more than a dozen furnace installation companies and did a lot of research over two weeks and Integrity stood out from the rest.

John Rincon did a great job! He is knowledgeable, thorough, and friendly. He came out to clean our furnace and informed us we would want to consider getting a new water heater soon. He provided a detailed explanation as well as a reasonable quote for a new one, without putting any pressure on me. In fact, he encouraged me to look online and do my own research, which confirmed everything he said. I’m very pleased with John’s service!

I have been using Integrity since we purchased our furnace and air conditioner back in 2013. They are both still going strong like new. We get our regular maintenance checks 2 times a year and have never had a major issue since. I definitely would recommend them to my friends!