James was very professional, courteous, and open in his explanation of our furnaces problem and his recommended remedy. Along with Carlos' help they were able to perform a maintenance program on both of our residential units as well as complete repairs on our upstairs unit. Upon their departure my husband and I discussed how fortunate we were to have them service and maintain our systems. We are very thankful and happy we chose Royal American.
Professional, knowledgeable and courteous while installing our air conditioner. They were on time, easy to get a hold of, and walked me through our new control pad. Great customer service and fair pricing-was completely worth the switch from the last company we used. I’m so glad we went with Royal American!
I have used Royal American for years. They installed my furnances and air conditioners. I have used multiple techs from there and all of them are Awesome. They focus on customer service and are very responsive. I highly recommend them and they are FIVE STARS
“Pleasant no hassle experience throughout. Customer service was polite and helpful with scheduling. The tech arrived on time and was extremely polite, professional and patient. He answered every question to my full satisfaction. He went over all issues found and work that was needed. The work was completed in a timely manner and at a reasonable price. Overall, quite pleased with Royal American and will be using them again for my future cooling and heating maintenance. Highly recommended.”
I called when my AC stopped working and had someone come out the very next morning! They were extremely professional and had the parts to fix the issue the same day. They informed me I had a few more good years left on my unit. They also explained the best way to maintain it for optimal use. I fully trust this company and recommend them to anyone! Great service, trustworthy & fair prices.
I had service representative Jason Paddock come out last week to conduct the annual maintenance on my HVAC unit. He spent two hours at the house. He made some adjustments to the blower to increase the cool air on the second floor that we are appreciating this week with the above normal hot weather. He also made a cost effective suggestion for another piece of equipment. Thanks Jason!
I have been working with this business for 5 years now and everytime they have been clear in their communications, not pushy, explaining what's needed, and always professional. Each service person has been top notch and I'd welcome them back into my home. You get personal attention and feel like they care. They know their products well too and are not afraid to look into any questions you have.
Thank you for such great service. Everything from top notch customer service to the two technicians Ray and Jason who were knowledgeable, professional and personable. We highly recommend Royal American HVAC.
We have used Royal American several times at our home and rental properties. They are always honest, trustworthy, friendly, knowledgeable and on time. They charge fair prices and always leave their work area clean and neat. Highly recommend!
At my annual inspection, the tech found some problems. My issue was resolved in a professional manner. I’ve been with this company for 10 years and they make sure their customers are satisfied. ( 2019 )
My AC service was excellent as usual. Jim did a great job ! ( 2020 )
Carrie Williams
James was very professional, courteous, and open in his explanation of our furnaces problem and his recommended remedy. Along with Carlos' help they were able to perform a maintenance program on both of our residential units as well as complete repairs on our upstairs unit. Upon their departure my husband and I discussed how fortunate we were to have them service and maintain our systems. We are very thankful and happy we chose Royal American.
Lauren Lindgren
Professional, knowledgeable and courteous while installing our air conditioner. They were on time, easy to get a hold of, and walked me through our new control pad. Great customer service and fair pricing-was completely worth the switch from the last company we used. I’m so glad we went with Royal American!
David Lee
I have used Royal American for years. They installed my furnances and air conditioners. I have used multiple techs from there and all of them are Awesome. They focus on customer service and are very responsive.
I highly recommend them and they are FIVE STARS
Lindsey Campobasso
“Pleasant no hassle experience throughout. Customer service was polite and helpful with scheduling. The tech arrived on time and was extremely polite, professional and patient. He answered every question to my full satisfaction. He went over all issues found and work that was needed. The work was completed in a timely manner and at a reasonable price. Overall, quite pleased with Royal American and will be using them again for my future cooling and heating maintenance. Highly recommended.”
Nicole Herrera
I called when my AC stopped working and had someone come out the very next morning! They were extremely professional and had the parts to fix the issue the same day. They informed me I had a few more good years left on my unit. They also explained the best way to maintain it for optimal use. I fully trust this company and recommend them to anyone! Great service, trustworthy & fair prices.
Donna Jakubowski
I had service representative Jason Paddock come out last week to conduct the annual maintenance on my HVAC unit. He spent two hours at the house. He made some adjustments to the blower to increase the cool air on the second floor that we are appreciating this week with the above normal hot weather. He also made a cost effective suggestion for another piece of equipment. Thanks Jason!
Rory Mcclaurin
I have been working with this business for 5 years now and everytime they have been clear in their communications, not pushy, explaining what's needed, and always professional. Each service person has been top notch and I'd welcome them back into my home. You get personal attention and feel like they care. They know their products well too and are not afraid to look into any questions you have.
Lisa A
Thank you for such great service. Everything from top notch customer service to the two technicians Ray and Jason who were knowledgeable, professional and personable. We highly recommend Royal American HVAC.
Nicole Schulz
We have used Royal American several times at our home and rental properties. They are always honest, trustworthy, friendly, knowledgeable and on time. They charge fair prices and always leave their work area clean and neat. Highly recommend!
Deborah Duvall
At my annual inspection, the tech found some problems. My issue was resolved in a professional manner. I’ve been with this company for 10 years and they make sure their customers are satisfied. ( 2019 )
My AC service was excellent as usual. Jim did a great job ! ( 2020 )