TopTec Heating, Cooling, Plumbing & Electrical

A huge thanks to Edgar for coming today and making repairs to our AC system. He was professional and thorough with inspection and diagnostics. He made the repair and had our system working quickly. Also a thank you to the service center Bob who helped w the appointment. Great job all around. Will use again.

We had an issue with a sewer backing up and they were immediately out here and taken care of it and was very informative of how to help us. I highly recommend that they’ve also done our air conditioning unit and did very well and that we’re definitely going to use them for any future projects.

My 30+ year old furnace made strange noises, called Top Tec, Jack came out right away, on time, and, not surprising, needed to replace the furnace and A/C..
The service was excellent, a company I felt I could trust, very knowledgeable and professional! And my service dog, Ronnie, liked them too!
I highly recommend Top Tec!

I have been working with top tec for twenty five years. I had to get my air conditioner replaced and they were on time, very professional, and cleaned up after they were done. I would recommend them to anyone

Both Tracy and Chris did excellent jobs. Tracy fixed my light switch quickly and efficiently. Chris came in and told us what’s what with fixing my toilet and sink. He even cleaned up around the sink so it looks a lot nicer. I highly recommend this company for there pricing isn’t bad either.

This company is just excellent! Service is great and they are so professional in everything they do- Zach, Mark, Joe are all excellent! It's hard to find a company with strong character and integrity- these guys are IT! Thank you to everyone at TopTech for the services you all provided and continue to provide for our home!

Had a new plug put in and 2 CFI plugs rewired and replaced. Tracy was pleasant and very quick. I will definitely use them again if needed

Zach came out to look at a few small projects. He was super honest with his opinions and very professional. Zach ended up giving us a no pressure quote for a larger project and replaced a few shower fixtures that had terrible flow. Shower works great now! Thank you Zach!

Edgar provided excellent service with cleaning and maintenance. He also clearly explained everything to me. I was impressed with Edgar and glad I made the switch to TopTec.

Tl;Dr; AVOID FOR ANYTHING BEYOND SIMPLE MAINTENANCE OR HVAC ONLY JOBS

Our entire experience with the HVAC team has been great. They have been attentive, had no problem with cleaning out the vents, and installed a vent fan for us with no issue. I had no problem pay for what they charged. It was a good chunk of money, but I thought it was worth it for what they had to do.

That brings us to the electric and administration in general. We were having a bathroom vent fan replaced and exhausting out from the roof. This required an electrician to come and install the fan. Additionally he was going to be looking at some electrical anomalies we were seeing in the house (GFCI flipping, inconsistent current). He wasn't told about the fan at all. He wasn't even really told about the GFCIs flipping either. So when he gets here, he gets sprung on him these additional things. He does the GFCI thing, isn't able to see the inconsistent current while he is here so doesn't do anything with that, and then goes to do the bathroom. He says he ran new conduit. Inspecting what is there myself, I can tell you there is no new conduit. Why would new conduit be ran when no new switches, no new functionality was added? He charges us well over $500 for installing that fan AND HE LEAVES A HOLE AROUND THE FAN DIRECTLY TO THE ATTIC. How does a company charge that without completing the job with no intention on following up?

We contest the price we were charged for service with management and they keep dragging their feet to "try to learn more", offering to refund a charge that I wasn't trying to contest. They keep promising to call back but aren't. There is no communication between different members of the team except through notes that don't tell them anywhere close to the full story.

When I finally heard back from them today, they came back with a "Well your wife was okay with paying it and the work" when she was under the (admittedly presumptuous) impression that the HVAC guys would fix the fan because, again, why would they leave a hole in the ceiling like that.

Not only that since she she paid the cost there will be no discussion of refund for work they didn't do.

The communication is extremely poor from them. Do not use them from anything that is at all more complicated that requires multiple departments or this is the risk you run.