Counts Heating & Cooling LLC

After receiving several estimates we chose Counts to replace our HVAC. They were the most reasonable and did not disappoint in anyway. They were timely, communicating very well on what to expect on the process and how long it would take and very patient and respectful on any questions we had. If you have them give you an estimate, I am very sure you will employ them and be very satisfied!

Counts is my first call for all HVAC issues and service. Cost is reasonable, the guys are friendly, most of all, knowledgeable. Highly recommend!

Super quick service. Got me in the same day, only a few hours after I had called. Very friendly, didn't try to up-sell me on anything - just fixed what was wrong and answered all the questions I had. Pricing was fantastic as well, I will absolutely be recommending them to anyone in need of AC work in the future.

02/08/2020: Our forced warm air gas furnace went on the blink this morning; so we put in a call and got Mr. Counts immediately to arrange a service call. He was here inside of an hour. Turns out it was a safety device called a “pressure switch” that needed to be replaced. The company had installed our complete HVAC system in 2012–one that we’ve been very pleased with. When it was time to settle up, it was much less expensive than I figured it would cost. There was no extra charge for a weekend service call and the part was “under warranty,” which shows us what an honest businessman he is, since we didn’t know that it was warranted.

Both my son and our daughter have dealt with this company for their home heating/cooling needs and like us are equally pleased with their technical skills and integrity.

Roger L Huber
Edwardsville. IL

Called them on a Saturday and they responded within 30min. The serviceman was friendly and knowledgeable. Not only did he explain what he was doing, but also why. Pricing was very reasonable. Will definitely use again!

Down to earth good people and excellent service and reasonable prices! Would recommend this company!

Have never felt the need to leave a review for a service before. This company is honest, dependable, arrived when said they would. I will never go anywhere else for all heating and cooling needs in my life. If you live in the area they service these are the people to call.

They were very helpful. We were out of town and they took good care of our furnace problem. Would highly recommend them for all heating and cooling needs.

Had them service my furnace. They were quick to respond, professional, and charged a fair price.

Quick fast and reliable service