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Climate Control Services HVAC, Heating and Cooling Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tamara Chudzik

I initially contacted Climate Control Services for a quote on a new Armstrong A/C unit (mine was an Armstrong but 21 years old and while still running well, given it's age, I wanted to be proactive). I told Tom I wasn't interested in having my Armstrong heating system replaced given I had that done in 2012 however, I was having issues high variable temperatures between the 1st and 2nd floors.
Tom came out, assessed my home, square footage, calculated the loads, etc. in addition to looking at my current A/C and heating system. He immediately said that the sheet metal work/ductwork wasn't done correctly (explained why), in addition to the furnace not being installed correctly (again, explaining and showing me why).
I asked him to quote me a few different ways; a new A/C unit alone, and entire new Armstrong heating and A/C system. Tom was patient in answering my questions while I reviewed the proposals (more patient than most) and after doing so, I chose to replace both systems.
Having read other reviews about Climate Control Services' installs, as well as Tom going over what their protocols are with installs, I was more than pleased to see that they weren't just "words" but the team took extra care with my home (drop cloths, extremely careful not to hit walls, doors,, booties on carpeting even though I said it wasn't necessary, etc.).
As the team was testing the A/C system, my home temp. was 78 degrees, within 10 minutes the interior temp dropped to 72 degrees. Not only did I find that amazing, but the force of air coming out of the registers was much greater than with my older furnace system.
Lastly, I have noticed a considerable change, for the better, between my first and second floor. Both floors, as Tom indicated they would be, are within about a degree or two of each other. With my old system, it was at least 4 degrees, if not more.
Many thanks to Tom, Climate Control Services and the entire team!!!!

Barbara Clemente

Tom and his crew are awesome people to work with. Tom explained everything that was going to be done in our home visit. We did email and him with some questions and he answered them promptly. On the day of installation he came out to make sure we did not have any more questions and went over things with his crew. His crew was on time and professional. They were careful to make sure our pets did not get out, they covered our floors with drop cloths, cleaned up as they went along. They answered any question that we did have as they were doing the installation. After the job was complete they went through with booties on their feet to make sure everything was clean and back in place. They also took all the garbage with them. Nate went over the instructions on how to work the units and emailed the instructions to me making sure that I receive them before he left. Tom called a week later to see if we had any questions and if we were happy. Let me tell you we are VERY HAPPY with the results.

Reagan Stieglitz

Great experience with Climate Control Services. The crew was on time and very professional. Very knowledgeable and answered any questions that I had. Would definitely recommend using Climate Control Services to others.

Matt Harbage

They improved the wiring to my thermostat and identified a faulty component within my furnace. Replacement component was retrieved and installed same day as issue was found.

Dan Dolney

We've used Climate Control Services a number of times and we will continue to use them. Even in this non-emergency situation they treated it as a priority. Thanks Tom! Nathan is the best!

Richard Ilseman

Could not be more pleased with Climate Control Services. Tom Wyse, the owner, is very professional, easy to work with, and takes the time and effort to answer all questions. He was the only contractor that performed a Manual J to right size both the furnace and A/C equipment he recommended for us. The installation crew was great, very efficient, educated us about the equipment they installed, and left our house clean before they left. Would highly recommend Climate Control to anyone looking to replace or service their HVAC equipment.

Jim M

Tom's team did a FANTASTIC job, and I would highly recommend them to anyone!! In July we purchased a home with no air conditioning or forced air heat (and no ductwork). We contacted Tom at Climate Control Services and he was at our new house the same day of our closing. Within 2 weeks we had air conditioning and we couldn't be happier!

Joseph Brutto

Tom and his team at Climate Control did an outstanding job installing a new furnace and A/C unit in our home. From initial request for service, to follow up, securing terms, and then having the work performed in a timely, clean and professional manner, Tom and his team were great, and pleasant to work with. We'd highly recommend Climate Control, and plan to contact them in the future for our HVAC needs

Andrew Grabacki

They were very knowledgeable and professional. Nate explained exactly what was wrong and how he was going to fix the problems with our A/C and furnace. He went above and beyond our expectations. I highly recommend their company.

Lu Condon

We are on a maintenance plan and I like that they call me to set an appointment when it’s time. I also really appreciate that they notify me about a half hour before they’re going to arrive. Their servicing reps have always been courteous and professional.

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