Climate Control Services HVAC, Heating and Cooling

Climate Control is a fantastic company! They replaced my furnace and A/C at a time when I really needed it. Tom was very professional and efficient when I first asked for a quote, and I liked that he gave me several different options to see which one would fit my budget. The guys who did the install did a great job, and they walked me through how to use my new thermostat. They even replaced a part on my humidifier when they noticed it was broken...free of charge! Overall, I was incredibly pleased with their professionalism and service!

After discovering that we had cracks in the heat exchanger of our 21 year-old furnace, we began the process of securing bids for replacement of the furnace and the a/c unit, given that both were 20+ years-old. I used Angie's List to look for HVAC contractors that specialized in high efficiency, American Standard units, as that brand (affiliated w/ Trane), received the highest marks in Consumer Reports in '18. All 3 contractors who provided bids were well rated on Angie's List, yet not all were equal when considering price, knowledge, professionalism, and their attention to detail.

In the end, I chose Climate Control Services, as their owner, Tom Wyse, was very thorough w/ his bid after evaluating our existing HVAC system, performing a load calculation to determine the proper size of both furnace & a/c units needed for our house, and presenting me w/ viable options based on my budget and long term needs. Not to mention they were able to get the job started less than a week after signing off on his bid!

His bid included a 2-stage furnace, 16 SEER a/c unit, & a chimney liner (which my chimney did not have and is required for venting the hot water heater, which was only 5 years old and I didn't see a need to replace). The bid also included a new humidifier, whole house air cleaner w/ filter, smart thermostat, new piping for venting the furnace, new piping for draining condensate from humidifier, creation of a new, short duct run for the basement, replacement of plumbing feeding the hot water heater, and replacement of heavily corroded duct work.

So although Tom's bid was not the cheapest (middle quote of the 3), there was additional work added that the others didn't indicate were necessary, even though it became clear all were needed after asking Tom many questions and listening to his direct, insightful answers. So in the end, given all work performed over the two day project, I believe the cost was in a reasonable range. Tom did offer financing, though we didn't take any of it, as we used funds from elsewhere to pay for the unexpected expense. Plus he applied all rebates available to bring the cost down.

Special kudos to his staff. Dan & Greg were the installers and they were great. Arrived on time both days, explained what they were doing, answered questions as I had them, cleaned up after themselves, and did a very professional, efficient job w/ both the removal of the existing systems and the install of the new. Their sheet metal work, which they did on site in their truck, was top notch, so I feel confident that the duct work will last for many years to come. One of their techs, Nate, was also great. He came to the site to assist at times and was the one who walked me through the operation of the smart thermostat and furnace.

Overall the experience was really great, as Tom's company really lived up to its exceptional ratings on Google and Angie's List. Tom was involved from day one, w/ the quote, follow-up questions answered, visiting on site both days to ensure the project went on w/out a hitch, and then walked me through the operation/maintenance of the system a second time, including the smart thermostat, which was very helpful. Without any hesitation, I would recommend using Climate Control Services to install your new HVAC system, as Tom really knows his stuff!

I had a furnace and an A/C unit installed 10 years ago. They both run the same as the day they put them in. Never had a problem with either of them. They know their work over there. Very professional company, I highly recommend them.

I am a perfectionist. Its rare to find a company that does the kind of work that you would do yourself. Climate Control Services is just that. I was blown away at the level of pride Tom’s crew took into installing our new Furnace and Air Conditioning equipment. If you are looking for quality, curious, smart, neat etc. Stop looking and give them a call They know what they are doing. OUTSTANDING work I can’t say enough
Thanks Tom and Crew.

Tom is very knowledgeable and has responded well throughout the process. I was given a couple of options and felt no pressure to get a new unit or even buy from them. The quote was very competitive and the installation was good and professional. They were very careful about not bumping into walls or doors with equipment and cleaned up well after their work. I couldn't be more pleased or impressed with Climate Control Services. I would definitely recommend them.

Climate Control was the best contractor I could of hoped for. I had my new system within a week because of Tom’s responsiveness and now I don’t have to worry about my heat going out during the winter. All the crew from the company were professional, friendly, tidy and answered all my questions. They were also very kind to my dogs which I really appreciated.

Climate control services has always been great. We started our business with them when our first issue with our AC occurred. They were prompt and explained everything to me perfectly. We signed up for a contract for them to continue to service my system. Fast forward to recently, we had to replace our entire HVAC system. Not only were they the cheapest out of all the quotes I received, they were the most responsive, helpful, and professional I spoke with. They made sure I understood everything and helped me to make the right choice for a really big purchase. Thank you again climate control!

Great team of guys did the job as if they worked on their own home. Even corrected work done by our original home builder.. Will happily welcome their maintenance service on the new high efficiency water heater / HVAC system they installed. A+

As a customer looking for quality and great service, Climate Control Services went above and beyond. Proper heating and air conditioning is essential to our safety and well being. Therefore, Climate Control Services is the most trusted provider around. The aspect that separates Climate Control Services is the timely communication and clear understanding of work needed. Highly recommend this company to anyone!

I highly recommend Climate Control Services. They just replaced my old furnace, A/C, and water heater, adding a humidifier and smart thermostat. Tom Wyse, the owner, came to evaluate my needs and explained what he was recommending. He never tried to sell me on anything above what was best suited for my house. He sent proposals the same day for me to review. The price was fair and reasonable. He even takes care of any applicable rebates for you, and builds that into the final price. His excellent crew was prompt and professional, removing old equipment and installing new in about seven hours (which amazed me). They come completely prepared, with a truck that allows for fabrication on-site. Before they left, they made sure I knew how everything worked and how filters were to be replaced. Tom came another day to run through everything again and answer any questions I had. I’m really happy with the new quality equipment, and with the first-rate service I received from everyone at Climate Control Services.

2022 Update: the equipment continues to operate perfectly. CCS provides top notch maintenance service that is quick and convenient. They are reliable which is a big deal to me. I will continue having CCS as my service provider.