More than happy with the service supplied by this company to install a new water heater. My first day in new house and my water heater broke so that was no fun. These guys were understanding, courteous, professional and efficient. Mike, my tech was super nice and took time to explain everything to me. I will use them again for other jobs for sure and would highly recommend.
Had a super quality journey, start to finish, with the JR Herra team. Ben handled all sales coordination and John and Scott were the lead techs doing the install. We couldn’t be happy with the end product. Love these guys!!!
Marcus is a very nice, professional and knowledgeable guy. Always explains everything thoroughly and goes the extra mile to make sure you are happy. Would highly recommend
Quick response and scheduling from the office. The the plumbing technician was very helpful and informative in solving our problem with our very old plumbing. Pricing was very appropriate. Thank you J&R Herra Heating, Cooling &Plumbing.
I had a pipe burst in my attic on Jan 1 (Happy New Year to me...). Mike R. came out in a VERY timely manner on a holiday to assess the situation and ensure proper mitigation was done to eliminate the main issue that day. He was just out again (April) to do the final touches now that the weather is warmer. The level of professionalism, explanation and patience with questions has been A+. Would recommend (and have!). I will be using J&R Herra moving forward for any plumbing needs. Thank you for everything during this very stressful time. Also to note - very cool the company sends a text notification w/picture when the technician is on their way!
Came home from our family Christmas to a cold home and the furnace out. Greg took care of us with professionalism and class. He’s extremely knowledgeable, took the time to explain things, and got it back up and running quickly.
I have been a customer of Herra for 4 years and had multiple HVAC jobs on my commercial properties completed. I have always found them to be fair priced and to do an excellent job. They are reliable and always get the job done without me needing to stand over them. Jay has always worked with me to make sure I am completely satisfied! Thanks again guys, I'm sure we'll talk soon.
Maddie 22
More than happy with the service supplied by this company to install a new water heater. My first day in new house and my water heater broke so that was no fun. These guys were understanding, courteous, professional and efficient. Mike, my tech was super nice and took time to explain everything to me. I will use them again for other jobs for sure and would highly recommend.
Justin Pipenhagen
Jason M arrived early and did a great job. He was very professional. The cost for this fairly simple repair seemed high though.
Glenn Middlekauff
Had a super quality journey, start to finish, with the JR Herra team. Ben handled all sales coordination and John and Scott were the lead techs doing the install. We couldn’t be happy with the end product. Love these guys!!!
Tom Becker
Marcus is a very nice, professional and knowledgeable guy. Always explains everything thoroughly and goes the extra mile to make sure you are happy. Would highly recommend
Wayne Thorp
The technician was very thorough. The company was able to schedule an early morning appointment. Very responsive and a great value.
Len Stafford
Quick response and scheduling from the office. The the plumbing technician was very helpful and informative in solving our problem with our very old plumbing. Pricing was very appropriate. Thank you J&R Herra Heating, Cooling &Plumbing.
Anne King
I had a pipe burst in my attic on Jan 1 (Happy New Year to me...). Mike R. came out in a VERY timely manner on a holiday to assess the situation and ensure proper mitigation was done to eliminate the main issue that day. He was just out again (April) to do the final touches now that the weather is warmer. The level of professionalism, explanation and patience with questions has been A+. Would recommend (and have!). I will be using J&R Herra moving forward for any plumbing needs. Thank you for everything during this very stressful time. Also to note - very cool the company sends a text notification w/picture when the technician is on their way!
Scott Yordy
Excellent, fast, and professional service! Thank you for getting our furnace back running on this sub zero cold day! Gail & Scott
Dan Olson
Came home from our family Christmas to a cold home and the furnace out. Greg took care of us with professionalism and class. He’s extremely knowledgeable, took the time to explain things, and got it back up and running quickly.
Thank, Greg! You’re the best!
David Jacobson
I have been a customer of Herra for 4 years and had multiple HVAC jobs on my commercial properties completed. I have always found them to be fair priced and to do an excellent job. They are reliable and always get the job done without me needing to stand over them. Jay has always worked with me to make sure I am completely satisfied! Thanks again guys, I'm sure we'll talk soon.