Replacement of an existing A/C, furnace & thermostat went very well. Nice, knowledgeable, professional & customer satisfaction being a their priority is the best way to describe our technicians. Clean & respectful work area.
Pat was great! He was personable and very ethical. Pat and this company value customer service. I felt Pat was conservative in his approach and made a great effort to find the root of the problem and address what needed to fixed and avoid any unnecessary repairs.
My air conditioner stopped working over the weekend. I called and spoke with Pat. He was at my house within an hour and had my air back up and running within 30 mins of his arrival. He was very knowledgeable of his job and very friendly. I highly recommend this company and give the upmost praise to Pat for his service
I called Northgate on Thursday afternoon and they were able to get me an appointment for the next day. Everyone I talked to was very nice and helpful. Wonderful experience and would love to use them again in the future =}.
My whole experience was very good. My A/C was totally out. Very hot this June. Promptly diagnosed problem, received proposal for new system, and quickly added to install calendar. Every person I had contact with was friendly, knowledgeable, and very professional. A very well run company.
Kevin was the technician who called me back right away after I left a message on the weekend. He would’ve come out well after hours, but I chose to wait til Monday morning due to my own scheduling. Kevin helped me with everything and got a huge chunk of the fees waived because he knew about a warranty I didn’t realize I had! He did a fantastic job, was very friendly/polite, got the job done as quickly as possible, and very professionally. I have used AAA many times in the past, and I will keep using them. Honest, trustworthy, and do great and prompt work.
After having service done, I was told I should really get a new furnace and AC unit. They were honestly not "trying" to sell anything. I had them come back check everything out and give me an estimate for new. He was very professional, very personable and pleasant to deal with. We are going to have them do the replacements needed! Thanks Guys!!!
Excellent customer service!! Mitch was very knowledgeable and very courteous which I appreciated very much. Explained exactly what he was doing, and answered any questions I had. I would highly recommend this company.
Tim was excellent!! He was on time, very professional and even gave me tips on how to take care of my a/c unit to help it run better. I will definitely call them again the next time I have an issue. I highly recommend this company!
alan g
Replacement of an existing A/C, furnace & thermostat went very well. Nice, knowledgeable, professional & customer satisfaction being a their priority is the best way to describe our technicians.
Clean & respectful work area.
Patrick Roesler
Just had our home A/C serviced. Kevin was professional, funny and did a great job! Also was right on time.
When I scheduled service, office was attentive to my requests and when Kevin arrived, he had great notes on what to service.
Highly recommend!
Nichole Randle
Pat was great! He was personable and very ethical. Pat and this company value customer service. I felt Pat was conservative in his approach and made a great effort to find the root of the problem and address what needed to fixed and avoid any unnecessary repairs.
Rick Daxenbichler
My air conditioner stopped working over the weekend. I called and spoke with Pat. He was at my house within an hour and had my air back up and running within 30 mins of his arrival. He was very knowledgeable of his job and very friendly. I highly recommend this company and give the upmost praise to Pat for his service
Genevieve Navejas
I called Northgate on Thursday afternoon and they were able to get me an appointment for the next day. Everyone I talked to was very nice and helpful. Wonderful experience and would love to use them again in the future =}.
Millie Jackson
My whole experience was very good. My A/C was totally out. Very hot this June. Promptly diagnosed problem, received proposal for new system, and quickly added to install calendar. Every person I had contact with was friendly, knowledgeable, and very professional. A very well run company.
Monica Newlon
Kevin was the technician who called me back right away after I left a message on the weekend. He would’ve come out well after hours, but I chose to wait til Monday morning due to my own scheduling. Kevin helped me with everything and got a huge chunk of the fees waived because he knew about a warranty I didn’t realize I had! He did a fantastic job, was very friendly/polite, got the job done as quickly as possible, and very professionally. I have used AAA many times in the past, and I will keep using them. Honest, trustworthy, and do great and prompt work.
Terri Goodnow
After having service done, I was told I should really get a new furnace and AC unit. They were honestly not "trying" to sell anything. I had them come back check everything out and give me an estimate for new. He was very professional, very personable and pleasant to deal with. We are going to have them do the replacements needed! Thanks Guys!!!
Debra Standley
Excellent customer service!! Mitch was very knowledgeable and very courteous which I appreciated very much. Explained exactly what he was doing, and answered any questions I had. I would highly recommend this company.
Sara Pilon
Tim was excellent!! He was on time, very professional and even gave me tips on how to take care of my a/c unit to help it run better. I will definitely call them again the next time I have an issue. I highly recommend this company!