Dykstra Home Services

Mack from Dykstra was great. He was very thorough in what ended up to be a complicated issue. He checked out every possible cause and ruled everyone out until he found several factors leading to the issue. He also explained what he was doing every step of the way. Definitely recommend. I dont typically leave reviews,
but the service was really great. Thank you!

Thank you Dykstra Home Services for your quick response. Mac came out and fixed our air conditioner issue. He took the time to explain the problem and how to keep it in good working order. He also left us info for maintenance options and explained the benefits. Mac is an asset to your company I highly recommend him & Dykstra.

I would like to thank Dykstra Home Services for a great, quick install of our new Carrier furnace, air conditioner and hot water heater. They installed everything in a day and Rich Dykstra explained effectively what we would need to reduce our energy costs. Call them for estimates if you are in need

Thank you so much KC! He was extremely professional and knowledgeable. Finished the work in no time and did an amazing job! I will definitely recommend KC! Thank you so much!

I DO NOT recommend this company. It is currently 57° in my house. I had a new furnace installed on December 10. This is the SECOND time the heat has failed. I am waiting for them to come fix it today. Terrible service.

Today we had the pleasant experience of a PROFESSIONAL heating and A/C installation by technicians Ray B. & Josh M. out of the Crestwood location.
They worked flawlessly as a team
and were not only on time but completed the install in less time than projected.
The cost was reasonable compared to other vendors...Dean the salesperson delivered what he sold us.
A first class Carrier HVAC system
installed by two young guys that showed more experience than their
age would suggest !!
Respectful and entertaining while they went thru the paces...
My wife and I could Not be more pleased !!
Thank You Dykstra Home Services !!

Mack gave us outstanding (5*) service on our AC. He was very knowledgeable and thorough while servicing our equipment. Excellent job!! I would highly recommend Mack and Dykstra Home Services for anyone needing servicing or repair on HVAC and related equipment.

My installers were excellent. I would certainly use this company again and will recommend Dykstra to all my friends and family. My father's house had the original furnace (1977) and I had no idea what was going to happen. Each installer answered each of my questions. Dan and Juan walked me through the process of the huge changes. The team was super efficient. The entire project was overwhelming but thankfully I chose the right company who (sales to install) helped me through. Amazing company!!!

Dykstra Home Services gets a high rating from me. They were very responsive and helpful to my heating needs, including aiding me in getting previously undetected electrical problems resolved. All personnel, from estimator to installers to recommended electrician were highly competent, professional, courteous and caring.

Exceptional work and exceptional customer service.

Update 3 years later April 2023...something has DRASTICALLY changed with the customer service here. I had someone come out to do a clean and check on my AC. It's a carrier unit less than 5 years old that they installed. The tech first calls me out to take a look saying...YOU'VE GOT A PROBLEM repeatedly! KEPT SAYING IT IN A SINGING TONE! Who does that? Then he kept going on and on about how it's so bad. Then walks me around to look at other units in my area. He extensively kept saying yours is really bad due to salt. He says, I am honest. I replied, folks who are honest doesn't say they're honest. Then says, I am a Jesus man, I am honest. I replied, genuinely honest folks don't talk like that.

My AC has been working fine. If something goes awry and Dykstra doesn't honor my warranty, I will sue! This tech was the slimiest I've ever encountered with Dykstra. No way could a fairly new unit go from being fine to needing a new one witin one year. Especially, when it was covered and we barely had any snow. He said, I am recommending a replacement.

I had another AC unit in the same spot for 17 years that ran before it had to be replaced. So how does a brand new CARRIER UNIT only last four?

PLEASE KEEP IN MIND THAT I HAVE IT CHECKED ANNUALLY BY DYKSTRA AND THE ONLY THING THEY SAID LAST YEAR WAS COVER THE TOP.

Lastly, he took pics of other units in my area without having ANY IDEA how long those units were there saying...they're all bad but yours is worse. SMH. And even if I get a new unit, wouldn't the same thing happen if the damage is due to salt? When I challenged him about what he was telling me, he go nasty and indignant which is a sure sign of a shady person.