ILLCO Inc.

I believe this place use racial profile in order to sell , I felt like they treat me different like I didn't have no license to buy equipment.. they were pretty rude the first time!! Second time the person I will get him a 5 start excellent customer assistance .. but if you ever go to purchase anything do not ask for Jack you'll be surprised especially if you are Spanish or black just a heating and cooling guy trying to do my job for the last 20 years I believe we can treat people different by being polite.. thank you and God bless youss

Wholesale only HVAC refrigeration parts great stop

Couldn't find a bunch of knowledge fellas been.doing business there over 25 years there the best out there

On 12-5-2020 I called Ilco 9 times. 6 times I was put on hold and hung up on. 2 other times I was put on hold and sent to a VM. The last time I was put on hold for over 20 mins. Just to see if I was going to be hung up on again or even sent to VM. The employees where there, and I did not have time to run there to POSSIBLY see if they had the material for the job I had to do. No the job was put on hold cause of this, which burns my biscuits. This was a emergency job and this was at 11am, they close at 12pm. There is no reason why this should have happened.. The customer service is horrible and I hope corporate see this. I WAS a constant customer. Not any more. I do not recommend this place esp on a Saturday. God for bid should these guys wanna do some work like answer a phone. Its sad that now days the service is getting worse and worse at this Specific place in countryside, IL. SMH do not come here on a Saturday. Go else where! I would give 0 stars but I would not be able to post this. So the 1 star is there just to post this message! I normally don't leave reviews either but this one takes the cake!

These guys are racist they treat Hispanic and people of color different to all the other costumers that are white

This is a penny saver store. They force their future business from their store. Expect to pay a restocking fee for a returned item. Better find another supplier.

Very nice employees to make it easy on yourself try to be here by 6:00 a.m.

Great place for hvac parts and great costumer service to help you out.

One of the best plumbing, heating and air suppliers in the suburbs!

They was very helpful and directed me to the pick up of the product. God bless them all.