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    Sterling Heating Air Conditioning Reviews - 36

    4.7
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Samantha Holmes

    Benny did an excellent job on our installation. He worked steadfastly on the project and cleaned up after finishing the work. I highly recommend him and his company to others seeking to replace their furnaces or other heating or cooling equipment. You will not be disappointed!

    Jerrell Nolin

    I have been dealing with these guys for 3 years now and their work has been very comprehensive and detail oriented. My personal experience is that their installation crews arrive on time and they work both diligently and comprehensively until the time that the job is completed. Industrious customer service and sales support! Keep it up!

    Joe Jagminas

    Blower motor went out on my 89 year old mother in-laws heater, my sister in-law called this clown of a so called business and they said someone will be out…nobody showed, next day after numerous phone calls and no answers, finally someone answers and said” someone will be out in the morning….nope, finally someone shows up in the afternoon and confirmed that it was a blower motor and they would call later when they got the part…nope, never called, third day after numerous calls again the “tech” says that we need a whole new unit and it would be a few days. This place is garbage, they made sure to hook my sister in-law into joining their club. DO NOT USE THEM!!!! The technician Joseph that came out was extremely courteous and professional and got back to us

    David Janiczek

    Would have given 0 stars if I could. My air conditioning unit stopped working and my condo was 85 degrees inside as it was 90 plus degrees outside. Called Sterling as they were close to my building and had good reviews. They gave me a two hour window to be available same day. After those two hours, no calls and no updates, I called them back only to find out that they were “too busy” and that they wouldn’t make it to my job until tomorrow. I thought this was highly unprofessional and will never use them again.

    Aaron Carter

    Benny was professional and took the time to explain my options to me. Other HVAC guys have come to my home and left me more confused than I was before their visit. Sterling Heating Air Conditioning did a remarkable job servicing my HVAC. They also gave me a clear and possible game plan to upgrade my existing HVAC system in an old house. I will be using them in the future.

    Dorothy Weber

    If you desire to install a new air-conditioning system go no further than Sterling Heating Air Conditioning Co. They have competent and professional services that I was pleased with. Their technical team are super good at their job.

    Edward Palmer

    Very honest company. Our heat was not working at all. We thought we were in for a huge repair bill. Melvin came right away and fixed what turned out to be a very minor problem. Sterling Heating Air Conditioning is our new go to HVAC company.

    Peter May

    These guys were professional, friendly and quick in getting our new heating and A/C system installed. I can't say enough how much we appreciate all of there hard work in getting our system up and running it was so nice to be able to relax and be able to sleep without having to worry if we would wake up to having heat!!!!

    Rob Bracken

    Beware of Sterling! We had the worst experience imaginable. Started innocently enough with a prompt visit and diagnosis of our AC problem (rusted coil box -- though now I wonder if they got that right). Then they needed to order a part -- from Las Vegas! An ETA of 3-5 days turned into 3 weeks of waiting and promises of calls that were never made. "Someone from the office will call" -- nobody calls. "The part will come in today!" -- a week, 2 weeks later, no part. Finally our technician drops out of the picture. Subsequent calls to the office -- promises of call backs. Nothing. Finally a guy over there says "Oh we don't work on systems like yours." #$&*$%#!!!! We are now working with a reputable HVAC company. Beware of Sterling!

    Kimberly Parker

    These guys consistently provide the highest quality service for a reasonable price. Not only are they efficient, they are able to provide you with a detailed plan of all the work they performed. I appreciate them for their outstanding service provided and the friendliness. Cannot hesitate to recommend them!

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