Guardian Heating & Cooling Service

David Marshall was my sales rep and did a fantastic job walking me through the process and explaining the options. Once we made a deal, installation happened within 48hrs! Rory, Miguel, Ray were my technicians. Everyone did great work and even dealt with my building’s incredibly long hallways without a complaint. A great experience all around.

Nelson was professional and knowledgeable about what furnace repairs were needed. His service was efficient and he was very thorough while explaining the whole process. Excellent service.

Guardian Heating & Cooling is great. We really appreciate the work they did. We're very happy with our new furnace!

Sergio came out promptly after hours and was able to trouble shoot the problem with my furnace that was not kicking on.. He was professional and explained l I needed a new fan and told me what I needed to do if it went out again overnight until he was able to secure the part tomorrow during business hours.

My house is not dual zoned and the upstairs was not cooling as well as the first floor and basement. Guardian suggested that we calibrate our variable speed furnace and turn the furnace fan to always on to help balance the temperature and cool the upstairs better. Additionally, add sensors to the upstairs and first floor. Guardian did the work and I thought all was great but the next day the air conditioner was running nonstop but no cold air was coming out. All 3 floors were warm. Guardian came out the following day and determined our air conditioner was low on Freon and filled it up. Everything is working well now.

We have been customers for many years and have always been completely satisfied. Most recently we had our annual pre-season A/C check-up. The technician, Nelson, was professional and knowledgeable. He identified a couple of issues and took pictures to show us why he had concerns. He is an excellent communicator. The repairs were made promptly. Nelson even washed the exterior of the unit and it looks better than it has in years. We will ask for him when heating season arrives in the fall.

I’ve been using Gaurdian for maintenance since 2015. This time I had Eddie and Jasper were my assigned technicians. They were amazing! They really helped me understand the difference from their prior package to the new maintenance package also explained verbally and visually a debris issue I was having with my humidifier. They are welcomed guests in my home anytime. Thanks for the great service!

I have worked with Guardian twice, and both times they have been absolutely fantastic. They are kind, thoughtful, thorough, and have taken the time to explain both what the current problem is and different options for addressing it. From the way they handled my initial call all the way through the service call itself, I felt cared for and prioritized (which is important when you're talking about a furnace giving you trouble when it's 10 degrees outside!!) I will absolutely call them again, and would highly recommend them to others.

Tyler was knowledgeable and personable. He quickly diagnosed the problem with our AC unit, explained to me how the capacitor (which was broken) worked, then replaced it and was finished in about 15 minutes. I was very happy that it was a relatively quick fix! We are now all set to stay cool on those steamy summer days.

I called Guardian when our furnace stopped working on a 7 degree day. They sent a tech out within an hour. Tyler was able to diagnose and repair the issue promptly. He was very courteous and explained everything thoroughly. I highly recommend the company!