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Amenities

  • Wheelchair accessible parking lot

Custom Air Company Reviews - 58

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jaclyn Bennington

Used Custom Air Company to install our garage heater and update our water heater to tankless. They came out same day as my request for an estimate and had both jobs done fast & well a week later. Highly recommend!

James Buggar

Kevin and his crew are absolutely outstanding. My furnace died on Christmas day, a couple years ago during a record cold winter, and he made things happen to ensure we had a new furnace installed and running the day after Christmas! I trust Custom Air completely. They're definitely there for you when you need them.

Benjamin Johnson

Custom Air Company is the best HVAC company I've ever had the privilege of working with. Fair, honest, up front pricing. Reliable/Punctual - arrived to all appointments on time and were very thorough. They replaced 2 Air conditioners, 2 furnaces, new ductwork in the attic, added new returns in the basement, installed 2 air cleaners and a humidifier in less than 3 days. Kevin set expectations up front so I knew what to expect from the initial conversation and the entire process was a breeze. Kevin did a final walk through, ensuring everything was done to my expectations, further building my confidence in Custom Air! As long as I live in Central Illinois, Custom Air will be my go to for all HVAC needs. Best in the business!

Keith Monkman

New furnace and air installed very nice to work with everything done fquickly and professionally

Dennis

I had new Heat and Air systems installed by Custom Air. Great service. Every detail taken care of. New Trane units are awesome , quiet, and efficient. Could not ask for a more professional group of guys. Entire change-out completed in one day.

Dan Clark

Dale from Custom Air Company was excellent. Professional and polite. He just diagnosed and repaired our AC unit and explained everything very clearly. Highly recommend the company and ask for Dale for your device!

Lyn Edwards

Kevin and his crew have done a great deal of work for us over the years at many of our rental properties and they are always professional and reasonably priced. When we needed help in our home they are the people we trusted!!! I would recommend them to everyone!!

Mindy Wilson

Just had a new A/C, Furnace, and humidifier installed. Sherman, Kevin, and Ethan were amazing!! Top notch customer service and care. I will use this company in the future for my needs and highly recommend them!!

Bill Treakle

Comprehensive service plan twice a year. Always done in a timely manner

Brandon Basham

Had my ancient AC and furnace replaced. Install was great; technicians were on time, friendly, clean and up front about everything they did. Pricing was very reasonable, and customer service was great. Will definitely recommend them to friends and family.

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