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Amenities

    TSS Home Comfort Reviews - 100

    4.8
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Kim G

    Greg spent an ample amount of time thoroughly inspecting and looking for the cause of our problem. I liked that he looked at other possible causes as opposed to going straight for the most obvious cause which was the most expensive. Everything was done in a timely and professional manner!!!

    Rebecca

    My ac was running poorly and they made it out, during the high demand season, and as I started to get concerns they really helped resolve the issue. I would recommend them to anyone who needs ac maintenance or repair!!

    Cherie Simpson

    Rob was a pleasure to work with. He is very courteous and knowledgeable about our system and able to answer all our questions.

    Tracy McHenry

    All the guys do a great job they are clean and make sure I understood the shape my furnace is in. I have been with them as a customer for years and they have never let me down. The monthly maintenance program is well worth it.

    cindy berry

    Greg was my technician and he did an excellent job. He was very thorough as well as professional. Would like to have him as the regular tech.

    Rick King

    Aaron et al are always a pleasure to work with; Aaron is VERY knowledgeable, and friendly. Always happy to see Aaron. Highly recommend TSS Home for all your Home A/C needs!

    Nancy Little

    Greg was fast and courteous with his servicing of my furnace. He even went over and above by hauling my newly emptied trash can back for me on one of his trips to the van. Really appreciate it!

    Jessica Pearson

    My landlord has a Comfort Care package which means One Hour comes out for scheduled maintenance on the furnace and air conditioning unit, and for any other issue I have. They always answer the phone and always follow-up. The technicians are polite, professional, communicate well, and always keep their work area in my house clean.

    Mel B

    BEWARE ANY SERVICE FROM THIS COMPANY!!!!
    My elderly mother scheduled a preventive maintenance check up on her 3 year-old furnace. The technician came out and supposedly did the check up and came back in and asked if she was aware that her furnace fan / blower was not working. She knew quite well that it had been working fine and told him that she believed he was trying to scam her and make her pay for service she did not need. He went back out in the garage, fiddled with a few wires and low and behold everything was working again. We believe this place is a scam and they only charge $40 for this service because they are going to break (or act like something is broken) your furnace so they can get you to pay to fix something that they disconnected and wasn't really broken at all.

    We have reported this to the BBB as well but I would find someone else to work on your furnace if I were you.

    Ruth Merrill

    Happy to give Mathew, the TSS technician highest marks. Professional and courteous, he is very personable. Glad to hear the company is local now.

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