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Carrier Hawaii Reviews - 11

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
jrs jrs

Carrier does not hold their end of the bargain. My split a/c is only 5 yrs old still under warranty, it stopped working, instead of replacing it, they’ll look for ways to drain you with repair labor fees refusing to replace it. I’m done with Carrier, they’re throw away garbage a/c! Never again!

J Yamamoto

We recently purchased a Carrier split AC and we couldn’t have asked for anything better. The installation process was really seamless. The AC itself cools the room quickly and really well! It is quiet and energy efficient! We didn’t even see a huge spike in our electric bill like we anticipated especially since we’ve been working from home during this pandemic. Thank you, Carrier for making this experience an awesome and cool one!

Ellen Smith

Carrier split a.c. units are made of cheap plastic from China that break about a year later when your full warrantee is up. So the labor is horribly expensive. And to clean the indoor units is very expensive, from $200 to $325 per indoor unit. You do the math. So far we have spent over $2000 for cleaning and repairs of a "new unit" in a brand new home! Don't get the split units, buy a house with the central a.c., much cheaper and more reliable.

Gigi Clover

Cheryl was so helpful and answered my email right away, and connected me with a technician who was professional, quick, and went out of his way to help get our a/c up and running. I'd recommend them for sure!

Jeremy N.

Assisted me with a replacement blower wheel. Prompt and professional, pick up was quick and convenient, thank you Cheryl!

Joseph Soto

These workers do not answer their phones on multiple occasions. They're very rude in terms parts department and there are no customers to service. Worst ac distributor on oahu.

R.J. Martin

They had the hard start capacitor that I needed. Plus a jar of candy on the counter :)

Larry Kau

Great place for parts 👌

Yosup Yang

Great service and professionalism

Jerry Shafer

In stock and ready to pick up

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