Ful-Bro Heating and Air Conditioning, Inc.

I have been using FULBRO for over 10 years and they are your go to for all things Heating and Air. They are extremely professional, knowledgeable and even wear shoe protection. Huge Shout out to Steven Gouge for diagnosing a strange issue with our AC. He was persistent and finally figured out our problem. They are a local company and care about their customers.

Ful-Bro installed our Carrier heating and air system nearly ten years ago. The system has worked great and their routine servicing keeps it working in all seasons. Their technicians are always friendly, professional and on time. We have no reason to use any one else.

Exceptionally positive experience with Ful-Bro. Would highly recommend them. After calling my usual AC service which wouldn't be available until the next day, I did a Google search for local AC repair and saw all the positive reviews for Ful-Bro. Admittedly, I was a bit skeptical, but decided to called them anyway. Glad I did. Within less than an hour, Alex arrived. He was very courteous, knowledgeable, and efficient. He quickly diagnosed the issue with one of our AC units was a blown capacitor and had everything up and running. The pricing was transparent and fair and there were no high pressure sales tactics or up-selling that other HVAC companies often do. I even had him check the refrigerant levels (somewhat expecting to be told they were low) in both AC units and were told they were fine. Glad to now have a highly responsive and trustworthy HVAC firm to call on when needed.

I can't say enough about Greg, Allen and their team after they replaced our ancient system and customized a new system to fit our preferences, our budget and our 1948 house. (The [seemingly reputable] company we fired before calling Ful-Bro wouldn't answer the phone or respond to our voicemails for days at a time as we sat with no AC in late July.) We also received a quote from Reliable, but their solution was not as customized. The process was seamless with Ful-Bro - they got back to us as promised, showed up on time, provided multiple comprehensive quotes and addressed each concern and question. They added vents to optimize air flow and took the time to educate us as first time home buyers. We're new to the area, and we're happy to have found our heating and air guys! Highly recommend!

Wanted to give a shout out to the folks at Fulbro hvac for the excellent job they did getting my AC back up and running. I first contacted another reputable HVAC company in my area only to have them come out and try to up sell a new system and when I declined they gave me a price for the needed repairs that I felt was over inflated. Not only was the price too high, they could give me no timeframe when they could repair my system meanwhile it's 95 degrees outside. After that I told them no thanks and had to pay their sevice call fee (what a waste!). This was at 9:30 in the morning of another 95 degree day! I contacted Fulbro in chamblee around 10:00 am, they verified some info from me, made sure the parts were available locally, and were out by late lunch to repair the system. My technicians, Alex and Austin couldn't have been nicer or more helpful and had me up and running a few hours later. I'm a small business owner myself providing customer service to my clients and the folks at Fulbro really came through delivering great service at a fair price! Would highly recommend their service to any of my clients or friends and family!

Steven was an amazing tech. He was timely, polite, courteous and professional. He fixed my AC problems, walked me through every detail, then was on his way. It's great to know that there are still techs out there that care about their level of service and client satisfaction. Obviously the owner, Pat, respects and takes care of his staff. It shows. Highly recommended.

Our A/C gave out late on a Friday evening, just as expected since something like this can never give out during the week during normal business hours. We waited until Saturday morning to try and find someone to help us out, not holding out much hope considering it was the weekend, summer, and the number of calls that must be ahead of us. We called Ful-Bro first with the call going to voicemail. After an hour and not hearing anything we called another provider who was referred to us by a friend. Their first available was Monday afternoon. We made the appointment and made one more call to Ful-Bro. Alex called us back and indicated there were a few customers ahead of us but thought he would be able to get to us that day. Excited, even if the issue couldn't get fixed we would at least know what the problem was. Luckily, he was able to get to us about 2 hours after our call. The issue was the capacitor and Alex switched it out. Boom! Cold air again. He checked the freon level and all was in proper working order. To go that extra mile, Alex replaced a lightbulb in the crawl space a previous service provider broke and never told us about. All this took less than 30 minutes. I highly recommend Ful-Bro for your HVAC needs. We will definitely keep these guys in our address book! Thanks for all you do, Ful-Bro. We are happy to support your family business and keeping it local.

We are very pleased with the new HVAC system that Ful-Bro installed. Alan came out and surveyed our 18 yo units, original install and the problems we experienced with our original systems and asked what we wanted out of the new units.
The previous shortcomings of the original system where pointed out and a better, more efficient system designed and explained to alleviate past issues.
Many items never brought up by other companies we interviewed where pointed out by Alan and removed/replaced and brought up to code.

From start to finish Ful-Bro did a very professional job and look forward to many years of comfort from a well-designed system.

After using Coolray for several years, had to fix an outdoor heat pump that was still under Carrier's warranty. The labour quoted for the job either repairing with parts to be provided by Carrier or replacing with a new unit was so outrageous, that looked into alternatives. Contacted Full Bro. Allen gave me a quote over the phone that was very reasonable for the same equipment. I decided to get the job done with them. Delivered and installed on time. Kept their price as quoted. Outstanding job performed. Now all my business moves to Full-Bro. Thank you guys!

The most reliable, professional company I have used since moving to Atlanta. Expert services from maintenance to installations. Quality personnel from appointment setting to technician expertise. Reasonable rates. Easy to deal with. Respect for the customer is more than evident. Highly recommend.