Ferguson Heating & Air Conditioning

I have been using Ferguson Heating and Air for several years. Their service is always impeccable. Customer service feels like you’re talking with family. They continue to be responsive and professional. I highly recommend them to anyone for maintenance and emergency services.

I have worked with your salesperson Richard Glover.
He does an excellent job explaining all details of the service needed.
Ferguson is a business that
Is family owned and has been in business many years. They always treat you like part of the family.

I have a geothermal unit that was causing some troubles. I first had a different HVAC company come out to help me with the problem and fell short. When getting a hold of Ferguson heating and air they sent out Abraham who was extremely knowledgeable and did a great job in resolving my issues! Abraham is a great technician and will do everything in his power to get it right. He definitely knows how to treat customers!

Joel is always amazing! I’m always notified when he is on the way and he is always prompt and professional. I never will use any other business for my air-conditioning needs!

Abraham was very professional and knowledgeable. Our HVAC system was not working properly and he came right out, quickly assessed the issue and fixed our system. Will definitely use Ferguson Heating and Air in the future.

I’m a new home owner so new to using Ferguson Heating & Air and I’ve been very impressed! Susan was always so sweet to speak with about scheduling my appointment and Abraham was very kind, thorough, and professional! I’ll definetly be referring this awesome business as often as I can!

Had 2 new HVAC units install at our home. The crew that came was great. Very professional from start to finish. Even had to work outside in the rain a good bit. Spent the extra time making sure we knew how to set and use the new thermostat. Definitely would recommend.

The technician, Abraham, was courteous and efficient. I liked getting the text ahead of the appointment telling me who was coming and their qualifications. Ferguson was recommended to me by a neighbor and I will surely do the same given the opportunity.

Called with a problem and they were out there the same day. Technician was on time. We were notified when he was in route along with a picture. He was very professional and fixed the problem quickly. Will continue to use them for all our Heating and Air Conditioning needs and would highly recommend Ferguson heating and Air Conditioning.

Susan is a sweetheart and the technicians she schedules to send to my home have always been professional, courteous and they do a good job. My only negative experience was with the office manager. After a service appt., the techs credit card machine wasn’t working so he asked me to call the office to pay over the phone. I called immediately (before he backed out of the driveway) and the male that answered said the person that handles payment wasn’t in and told me to leave her a voicemail. I did and asked her to call me back. She did not call me back and I totally forgot about it. When I was contacted about the payment a few weeks later, she had the audacity to insinuate that it was my fault that the bill hadn’t been paid yet. It was their credit card machine that was broken and I called her to pay via phone so the onus was on her to call me back after receiving my voicemail. I cannot remember her name but she was very unprofessional and did not provide good customer service at all!! If it wasn’t for Susan and the nice/good techs she sends to my home, I would no longer be a Ferguson customer!! This happened awhile ago. However, I recently received an email to write a review and wanted to include my experience with Ferguson over the last few years.