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Ferguson Heating & Air Conditioning Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Will Harrison

Matthew was very professional and knowledgeable. He quickly took care of our annual AC inspection and servicing. Thanks....over the years I have always been impressed with the Ferguson Team

David Webb

A great experience with Ferguson Heating and Air. They were very pleasant on the phone and showed up on time. They got my A/C up and running again. I felt very comfortable with the price and their service.

will thomason

I’ve been working with Ferguson for 8+ years now. They are always professional and keep my systems in top shape. When I have an issue they are always responsive. Today was a great example. It’s the weekend and I needed service and Brandon arrived and took care of everything plus gave me the insights and info regarding what I might need to be considering for my unit down the road as well. I recommend them highly.

Ashley Dobbins (astoehley)

I have dealt with multiple HVAC companies over the past 3 years in my home, and I can testify that my experience with Ferguson exceeded all expectations. Jordan arrived at the house mere hours after calling him, when the other companies I called told me the earliest they could come by was 3-5 days. He was so professional and thorough while inspecting and servicing my unit. He gave honest advice and even gave us recommendations that we were never aware of. He was truly concerned with the quality of our air and the operation of our units. I highly recommend Ferguson heating & air! Thank you Jordan for all of your knowledge and expertise.

Miller Jones

We recently purchased a Heating/AC Unit from Ferguson. The unit is working beautifully, and the installation was very efficient. The crew finished in one day - amazing. However, as you are aware, Heating/AC Units can be purchased all over the Atlanta Area. What distinguishes Ferguson from the others is the stellar customer service they bring with them. Rick Glover and the crew that accompanied him, Jordan, Hunter and Caleb, arrived on time, prepared to work hard. Well mannered and friendly, but very professional, they made the experience a pleasant one. I highly recommend Ferguson and the people that work there. You will not be disappointed.

Jason Pennypacker

The coolest thing happened today. Abraham at Ferguson fixed my air conditioning on a Sunday! All the work was done by an exceptionally professional and friendly technician with almost 10 years of tenure. And the work was fairly priced. An extremely pleasant experience overall considering the circumstances. I would recommend you call Ferguson anytime you need service for your AC.

Terri Morales-Davis

We have used Ferguson’s for several years for general maintenance and occasional repair of our original builder grade units and have always been happy with their professionalism and honesty. When the borrowed time of our second floor unit finally ran out, they helped us make an well educated purchase of a new unit. If not for the truck in the driveway, some coverings to protect our floors and occasional opening/closing of the front door, we wouldn’t have known installation was even happening. Jordan and his partner were courteous, efficient and so quiet. Abraham and Brandon are both equally courteous and efficient when they’ve made service calls. Whenever someone asks for HVAC service recommendations, we will always say Ferguson’s!

Helen M DuPree

Trying to find a good price AND a quality system is so tough, but Ferguson made it easy! We were able to save money on our new unit while also knowing we were getting great quality. Rick and his team have great customer service and answered all of our questions (and we had a LOT of questions). Very glad we trusted them to help us take care of our home!

Cynthia Hardy

I’ve used Ferguson for 3 years and would recommend them. Abraham from Ferguson is fantastic. He arrived early, explained what he observed, answered all of my questions and went out of his way to track down answers. The customer experience was excellent.

Jeff Tinklepaugh

We have used Ferguson for years. They do a great job! The technicians are always very personable and professional, the office staff is friendly and very accommodating. They service our HVAC system and they have replaced our systems. They were never pushy they gave us multiple options and with the pros and cons of each option and allowed us to make the decision on which direction we wanted to go. Very Good Company!

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