Cool Air Mechanical & Plumbing

Edgar D. did a good job replacing the TXV valve. He reassured me everything should be fine now. So fingers are crossed! I’ve have trouble with this unit from day one. It’s not even 2 yrs. old. Hopefully this does the trick! Thanks Edgar, Tyler & Gaston

We have been using Cool Air Mechanical since 2016 and we have been totally satisfied. One of the main reasons is our technician, Terri Hightower. We see him on most of our maintenance appointments. His knowledge, efficiency, consideration and all around great person qualities keep us feeling confident our systems, and our family, are well taken care of.

It was a pleasure having Juan De La Cruz come to my home on a service call. My furnace had failed two days prior which happened to be very cold days. Upon arrival, Juan introduced himself, put on shoe covers which showed respect for my home, then went straight to work. He proceeded to check out the unit thoroughly, fixed the problem, and explained in great detail what had caused the unit to fail. He further explained that since it was an older unit, what preventive maintenance was needed to help extend the serviceable life; as a reminded he gave me an estimate list which I thought was great to have. He showed great skills, knowledge and love for his profession. He represented himself and his company at a very high level. A true professional indeed, which leads me to believe that he has a very promising future ahead of him. I have been doing business with this company for many years, and I am a very satisfied customer. I will continue to recommend family and friends. Thank you Juan for a job well done. I wish you the very best!

A. Michael Gray

Nick Scott was the technician who arrived for our PM - very professional, eager to answer questions, personable and great sense of humor. Kept us informed every step of the way as he performed the necessary maintenance. We will definitely request him for our next 6-month service date. Hang on to this employee - you've got an excellent representative of your company!

Richard arrived within the expected appointment time interval window and immediately got to the job of finding out the cause of the loud noise coming from my relatively new 4 year old A/C unit. He assessed, diagnosed the problem, replaced the part, and answered all my questions and concerns. He serviced the outside unit and checked the inside utility room A/C portion of the HVAC system He was very thorough and professional throughout this appointment. Thank you for sending Richard to help me today!

David Scott is the sales person who sized our replacement system and helped us to choose the systems that best fit our needs. He is an honest, straight shooter! We feel he did a great job of answering our questions and getting us the best price possible on our purchase.

We really enjoyed meeting Nima and speaking with him about our air conditioning units! He is very knowledgeable about the product line and our situation with our current units! I hope we can work with him in the future!

I had a water leek, Mike Pharr was awesome! Very professional, courteous, and timely. He was able to locate the problem and fix it. I would highly recommend him.

A 30-year old exhaust fan in our master bathroom stopped working. Master Electrician Frank Miller comprehensively & efficiently troubleshot the system including the venting duct work through the attic to the soffit, which was in good order.

With his help, I was able to find a replacement motor + impeller assembly that I could install myself, thereby eliminating the need to replace the entire unit. The repair went smoothly and economically.

Frank was professional, knowledgeable and a pleasure to deal with. Thank you!

I continue being a very satisfied customer of Cool Air Mechanical.

We were in the middle of trying to sell our house when the air conditioning went out. We called to get a quote to repair/replace our unit. A service tech came out told us what was needed, a salesman came out to give us a quote. He told us to call or email him when we decided what we wanted to do. I emailed twice and my husband called once. We were told they needed to order parts. Never heard from again. We contacted another company to help us out.