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Amenities

  • Wheelchair accessible entrance

Phelps Heating and Air Conditioning Reviews - 41

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Daniel Wade

Jason and his team provided excellent service. I really appreciated the constant communication throughout the process of our installation. The job was done in a professional and timely manner with minimal disruption to our home.

Barry Mcwhirter

I was referred to Phelps, having never used them previously. My first experience was a service tech who identified the issue and quickly corrected as well as recommended a further inspection based on the age of the unit. Jason Phelps inspected and recommended a new system that we approved. The installation was a 2 day job and the crew (3- techs) were all very professional, polite, and respectful. The new system works great and I am very pleased with the service I received from Phelps.

Barry McWhirter

Melissa Knight

My air quit blowing one evening, I called for repair first thing the next day. I was expecting it would be a day or two before someone could come, but the lady who answered the phone said the tech would call later today. Michael called just before lunch, came and diagnosed and made the needed repair in short order. Great experience overall. Michael was professional, proficient and even made his way thru all of the joro spider webs with no hesitation. Repair was very reasonably priced. Kudos to Phelps HVAC, you earned my business!!

Amanda Foy

I can’t say enough good things about Phelps Heating and Air! Between customer service, technicians and all around great service, they have always gone above and beyond! My husband and I will never use another heating and air company! We bought the maintenance yearly program and it has saved us a ton of money and is a very fair price! Thank you Phelps Heating and Air for always caring about us, responding in a very quick manner and providing outstanding service! You won’t be disappointed with using them! I promise!

Walter Manners

Extremely good, honest, and reliable. I called Phelps Heating and Air Conditioning to do a complete check of my air conditioning after another Company did an extremely poor job and reported an incorrect and dishonest diagnostic to my maintenance warranty company in which was denied. I was completely satisfied with Phelps technicians the one who did the diagnostic and pricing and the second technician who did the repair and installation. They were experienced and professional. The receptionist was very helpful she was also respectful and professional. I would recommend Phelps for your Heating and air conditioning needs.

Tripp Powers

I had a 20 year old system that was put in by Phelps when I built the house that I wanted to replace before it died. I had 4 different companies come out and give me prices . Phelps was the best price and didn't try to up sell me on to something I didn't really need like all the rest. Install was done in a few hours and everything looks great.

Marlene Gray

My husband and I purchased a new heating and air system from Phelps which was installed last week. We have been customers of Phelps Heating & Air for many years. I just want to say that we are extremely pleased with our new system. We purchased a heat pump as well as a furnace. The installers were very professional and thorough. We are very pleased and highly recommend this company.

Kk T

We had nothing but problems out of our unit (which was not properly installed by the previous company) We decided to get a new and better unit installed by Phelps. We could not be any more pleased with the job their crew did on the installation. They made sure everything was working properly before they left.
I wish i had taken some before pictures, because the upstairs/inside unit and work looks amazing and so neatly done! I actually have storage space in my attic now! Thank you Phelps for doing a great install.

Katie Smith

We have used Phelps Heating & Air for years; having our systems checked twice a year. Last week they came out for regular maintenance and found my 20 year old system was done. Jason spoke with me about my options, pricing, and answered all of my questions promptly. My new system was installed a few days later, and is perfect. The technician's that came out were very polite and cleaned up very well after themselves; We will be customers for life and appreciate the service we have received from Phelps year after year.

Pamela Baynham

I dont know what the below review is all about except that it does look like the customer was price shopping so Phelps had to ride around waiting.
Customer service is absolutely of utmost importance to Phelps! I have used them in my home, my mothers home, & my 2 office buildings for the last 16 years! I value a company who not only is knowledgeable but who has integrity, and professionalism ! The owner is honest, knowledgeable, professional and runs his business with great integrity and hires the same! They are good to explain things to me as well as respecting my property by never coming in dirty and always cleaning up behind themselves. If I have to wait on a part then they are good to keep me informed of the status! In an emergency they will work you in even if it means after hours! They will do their best
to make the temperature of your home comfortable again! Recommend Phelps without reservation!

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