Express Comfort Heating and Air LLC

RE: Problem Resolution - The second technician I worked with (Fred) was very thorough in resolving the issue and testing the coil install. He was timely and very knowlegeable and gave me information on how to change my a/c filter."

Jimmy was fantastic. He was friendly and thorough. My unit is in my attic and bless his heart..was drenched. Thank goodness it was an easy fix and he was very quick. My AC is working and after two weeks of no air....it is refreshing. BONUS dor Jimmy.....he got popsicles!!

Express Comfort's associates were friendly and professional on the phone and in my home. They got me on their schedule quickly and solved my a/c problem. Great job!

The nicest and best customer service ever received in Atlanta. The technician, Patrick, was very thorough and explained every detail. I will always use Express Comfort in the future!

They sent out a tech by the name of Jermaine. This guy knows his stuff. On time,easy to get along with and knowledgeable about my hvac system. He has serviced two of my properties I couldn't be happier. After wading through a sea of crappy contractors finally I have a pro. Good job.

The service rep. Did a great job. He fixed the problem quickly. He explained what needed to be done to maintain our system in the future. He was nice and clean. Thank you for a job well done.

Very poor customer service. A technician did a routine check up on my furnace but forgot to turn it on. Subsequently, I called for service. I was charged a full sevice fee even after it was determined that the problem was the result of the prior technician not turning it on.

Express Comfort Heating was absolutely awesome! They came out promptly once dispatched by AHS and "Scooter" promptly fixed the problem. I couldn't have asked for a better experience. Thank you very much to Express Comfort. "

This is absolutely the worst customer service of all time. I've made several calls and they don't want to help me fix the issue. They have my money and have not done the work. Mark made a mistake and the secretary doesn't seem to want to help. Absolutely insane how terrible they are at their job. I'm filing a BBB complaint as well.

Horrible customer service, Horrible company, they sent technician Robert does a diagnosis but they did not send it to the AHS, called them every week in almost for 4 weeks, no respond. They deserve ZERO STAR for their service!!!
Stay far away from this company.