Bucky Holland Heating & Air

Excellent service. HVAC guy was very personable and knowledgeable.

The service tech was David Baylock he was very knowledgeable about the two different units one of the most professional tech that I have had the pleasure to provide service of any kind. He keep me abreast of the problems that he deemed was causing the problem. I would recommend David for future services. A class act. Thanks Bucky Holland and company.Great work.

Called Bucky Holland Heating and Air at 7am on Christmas Eve morning by 12 noon my heating problem had been resolved. A Big Thanks to Service Manager Jordan.

Mark has handled our business for years with the utmost professionalism!

Fast service and the staff - everyone from the people who answer the phone and schedule appointments to the technicians - are incredibly helpful and kind.

Great service! Very responsive to an after hours service call and gave excellent advice to get us thru the night. Arrived promptly the next day and everything was fixed within an hour. Glad we used this company for our total install in 2019 and will continue to use them for maintenance and repairs!

Just to be clear, I have posted glowing reviews of this company in the past but our experience this time was the polar opposite. Our experience with Bucky Holland Hearing and Air Conditioning needs to be addressed in this format as they have eluded responsibility in private. They have serviced our AC Units for just over 2 years with no issue. However, according to their technician who came out when we discovered our upstairs unit was NOT working, the condensate line had not been blown out. He "fixed" the problem and did not charge us. Three (3) days later, our guests discovered that water was coming through the ceiling in their upstairs bedroom. Again, we called Bucky Holland. The technician came out, supposedly resolved the problem and told us that they (Bucky Holland) would take care of us to resolve/repair the damage. Well, whatever they did that day failed to resolve the issue. After multiple more visits (which they didn't, and shouldn't, charge us for) the issue with the unit was resolved. However, the new ceiling fan ($200) was killed, the ceiling had to be replaced (they wanted to just paint it but did replace the drywall ultimately), the insulation that was soaked and had to be removed, and we spent $1000 (yes, a thousand) removing said insulation and abating the water in the ceiling. So far I have spent $1,450 fixing their screw up. We have had zero luck in receiving a response from insulation companies that Trey Holland recommended. The one quote we got from a company we have history with is $900. That's just to blow in approximately 500 square feet of insulation. We're not trying to bamboozle Bucky Holland, we just want them to honor and stand by their work. Trey Holland said "I can't help but feel you all are bending me over backwards for something we did not cause we only tried to help you and didn't even charge you." And that's a direct quote from his email. They DID cause the problem and are completely responsible. I reached out on social media and my husband received an email from Trey advising us to NEVER contact them again as we were just trying to "tarnish his reputation". He's successfully done that without any help from me.

Derrick did great work and kept me informed all the way.

As a personal client and as a Realtor(R) whose clients also use them, I can attest to the consistently wonderful service they provide. I trust them, and so do my clients.

Bucky Holland is very professional. They always do a good job.