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Amenities

  • Wheelchair accessible entrance
  • Online estimates
  • Onsite services

Aire Serv of Suwanee Reviews - 100

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Reginald Thomas Sr.

Had a great experience with Air Serv. They were very professional and very affordable. I would recommend them to my family & friends.

Alexander Vasquez

Jonathan was incredibly professional, knowledgeable, and got the job done right the first time. The office dispatcher was pleasant to work with as well. I would highly recommend this business to anyone looking for HVAC work.

Tony Egl

Chose Aire Serve of Suwanee to replace my heat pump and have been very disappointed. It took 6 visits to get the unit to work in a marginal capacity and I don't believe that it is actually setup correctly to this day. worked with them to schedule someone from the manufacturer to come out and evaluate the unit but it has been 3 months and still no call or schedule for when this would actually happen. Very poor customer service and support for the ~$9k that I spent with them.
They will sell you something but not support it. Do not believe their no quibble guarantee or their satisfaction guarantee - they don't stand behind it at all. DO NOT USE THIS COMPANY

Jonathan Love

I had a very positive & pleasant first-time experience using Stay Cool. Not only was I able to schedule them for same day service after another company dropped the ball, I was also able to have the issue fixed same day too! Douglas was the tech that serviced my two HVAC units and he did a great job in 3 ways: 1st - he checked everything out quickly, 2nd - he gave me a couple different options and thoroughly explained the trade offs of both, & 3rd - he actually solved my problem. I’d definitely recommend them to others.

Robert Skarda

We had ionizing air cleaner installed quickly and professionally.
Works very well to eliminate odors.

Chris Williams

Technicians were very professional, knowledgeable and on-time. They waisted no time and impress me with their work ethic...They had my old system out and new AC system installed from start to finished in the rain with no delay.

Keely Collins-Lynch

I had an issue and was not happy. What I love about Stay Cool/Aire Serv is that when I let them know I was about it, they immediately got things taken care of and followed up with me every step of the way. They made sure I was satisfied and that means the world to me!!

Renee Seals

I really like this company! I have a service contract with them and they have gone beyond my expectations! They have come to my home to troubleshoot a problem with my AC and did not charge a dime of additional money. Keep up the good work guys! I appreciate you all!

Oscar

I would recommend Aire Serv of Suwanee to anyone. Angie was the first person I spoke to and she was very professional and helpful on the situation I was dealing with. When Ken showed up he was very knowledgeable and a great person all around. Thank you guys!

Janicqua

This company is amazing from beginning to end. Great diagnosing and was able to repair my unit the same day. If you need great service call them.

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