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Elite HVAC-R Services LLC. Reviews - 28

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sheryl Callaway

Chasty answered my initial service call with warmth, care and professionalism. I felt as if she too was experiencing my lack of cooling in my home. I felt heard and was met with a sense of urgency to get my AC unit back up and running (within 30 hours)!! How amazing is that??? The service technician (Steve) greeted me with just as much professionalism as the front end. He didn't take my health or hardwood flooring for granted. He entered my home in a mask and inquired if he needed shoe coverings. While for me with my AC being out, none of that mattered but I was greatly impressed and appreciative they he cared to move as he did in these areas. He serviced my unit in record time. He explained the issue and provided suggestions so that I can avoid the issue from happening again. These are the types of attributes that will have me to refer this company and file their number as my trusted HVAC care company!! I want to thank them for helping me get my home cooled. I can host my guest in a comfortable setting. All smiles!! All is well!!

Dee Howard

Great company! Mrs. Wilson and the staff Steve were super friendly, professional, caring with good business ethics. I found this company to be reliable, efficient and they are very patient especially when you have questions or little knowledge. Looking forward to doing business with them in the future. Highly recommended.

Devon Graham

Steve was our tech that came out and got us cooling 😎......Super professional guy he communicated very well and he made it all make sense. Thanks for the fast and efficient work Steve.

Claudia Ward

Steven with Elite Services was excellent. Not only did he fix our furnace, he respond quickly to save our family from rigid temperatures. We thank Steven and this company for professionalism, expert product knowledge, and a timely response. We definitely will use this company in the future and more than recommend it to other consumers. (5 Stars).

Lynn Lynn B

This was an amazing experience! I called, they came and they were on time and professional. Steve quickly diagnosed the problem and provided a solution quickly. He also gave us instructions on how to avoid the problem again. We recommend Elite for your hvac needs! Did I mention it was a holiday weekend too?!!! Love this place!

Melwyn Sequeira

Excellent job!. Thanks to Steve from Elite HVAC who responded quickly on my request and identified the real problem of a fan motor malfunctioning and replaced it next day with quite a reasonable charge of $525.20. Whereas my regular maintenance company examined it wrongly and told me to replace the compressor for $3000 or else to replace the entire AC and heating system for more than $7000. I am extremely thankful to Steve and Elite HVAC for thier professional work done. Will definitely recommend everyone looking for a such great services and for less charges too.

roilanda Cummings

I’m so impressed at the detail care they gave me. From the initial call to the actual first site visit to see what was the problem and the solution and the final service repairs. They were very professional and courteous and affordable. Even after the services were done. I continue to receive follow up calls and cards just thanking me for choosing them. I highly recommend them for any HVAC needs. Thanks Guys

jermaine mccoy

They were very professional. On time and the price was very reasonable

Collin McDonald

No call, no show after scheduling an appt a week in advance as our upstairs AC unit went out. I was told I wasn’t even on the schedule! So after no resolution & no AC in the middle of June I was quite frustrated. I was told I would receive a call back but was then ghosted with no hope & no option to even leave a VM! Not good…

Ebony R.

Amazing service. Quick and professional service. Very knowledgeable, and trustworthy. I didn't feel like I was told or offered services that I didn't need, but recommended things I was sure I would need. I appreciated the service. I will definitely call them again and refer everyone to this company. Thanks you Elite!

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