My Aire Heating and Cooling

First, let me state I am a hard person to impress. CHA (Cooks Heating & Air) has always provided magnificent customer service. They are honest and transparent and their assessment is truth. I tried other head companies and received astronomical quotes. Before signing I found CHA and 75% of the issues I was told from others were not true. CHA came, completed my diagnostic, and when I looked at what they stated was wrong and the price, I thought they were pulling my leg! It turns out, that’s honestly all I needed and my system has been running like never before ever since. The CEO Is hands on. He’s not unreachable and even when I had a concern (which wasn’t really a concern for them 🙂) he called me directly. He took time to walk me through the process and assured me the technician was integral and if I had any problems he would take full accountability (the same accountability is noted in their contract). I highly recommend CHA if you want quality service, honest quotes, and great service!

We are very satisfied with Cooks and would recommend them highly. We heard of Joseph and Cooks via a neighbor and reached out after having a few disappointing experiences with other HVAC vendors. Joseph was extremely responsive, observed whether text or phone was more convenient for me, kept me apprised of all steps in the process, and was willing to be creative in finding solutions to our needs (a new evaporator coil). In the end I got to spend a little time with Joseph and found he truly knew his stuff and enjoyed what he did and - most importantly - doing it well.

Working with Joseph from Cooks Heating & Air was great. He was very knowledgeable. Diagnosed my issue quickly and repaired it quickly. Excellent customer services skills and just overall pleasant interaction. Will only work with their company from now on.

I had my HVAC serviced by Cooks Heating & Air. They sent a technician name Seth Johnson. Mr Johnson was polite and professional. He was very courteous when answering my questions. He did a great job, you could see he knew what he was doing. Thank you for a pleasant experience Cooks Heating & Air and Mr Seth Johnson .

Joseph and his team were the most professional, courteous, and knowledgeable of any crew that came out to give me an estimate for a new HVAC system. I live in a residential loft unit that used to be a warehouse, so the job was a bit complex given the high ceilings. I received 15 different estimates from various companies, large and small, and Cooks got the job because of Joseph's professionalism and ability to meet my budgetary needs. They went over and above to ensure I was happy and comfortable within budget. I will be recommending Cooks to family and friends going forward.

Cooks created zones in my home and did a spray foam job in order to make my HVAC system more efficient. Joseph and team communicated every step of the way and their customer service was very professional. Their recommendations made a huge difference to the comfort of my home....and I'm expecting to see the comfort of my electric bill. :)

I used Cooks at my house and they were amazing. They were prompt and very professional. I went on to refer them to my church and they were even better!!! They’re my first call every time. Cooks heating and air!!!

We've used this company several times within my family. Great service and always on time. My furnace recently went out he was able to replace it for an outstandingly responsible price. I highly recommend this company. Thanks again Cooks.

I called AHS almost 4 weeks ago about my ac unit not cooling. No one showed! I called Cooks spoke with this awesome guy Joseph on Tuesday late afternoon of this week, and my ac was serviced and working by Saturday!! Very professional, a joy to do business with! THANK YOU COOKS!

Cooks Heating and Air was very professional in their services. I could immediately tell the difference once their work was concluded. I would strongly recommend them for any HVAC work you may have. Most importantly, they offer competitive pricing and the customer service goes UNPARALLELED. Thanks Cooks: Joe (owner) & Cam (technician)