Preferred Air Conditioning & Mechanical, LLC

Thorough, prompt and responsive! Technician was very knowledgeable, helpful and willing to explain issue and how to resolve it in the future. Great firm!

Mike was at home and he is very knowledgeable about A/C. He was able to clarify a lot of details about my A/C machines. Good A/C technicians.

Very fast and efficient The appointment did not take up my whole day as I had expected. And right now the cool air actually feels good.

Charlie spotted the defective part immediately. He explained very clearly and carefully what needed to be done. Charlie was very kind and accommodating. I highly recommend him.

Disrespectful employees. Come to my business during lunch to get beer and usually barefoot and dirty and rude. When i ask him to wear shoes i get a lovely response. Not how you should represent a conpany in a company van.

Been a loyal customer for 5 yrs for both home and office - was told it would take roughly 2 hours for install - pushed back appointment to obtain first call of morning (9am) - technician arrives at 11am because he had an emergency appt according to manager but tech new nothing of emergency.... when I showed him the thermostats he said it would take possibly 2+ hours each and he might even need to call ecobee for instructions - manager stated she wasn't sure if the house was wired correctly although they did the initial install at construction - Neighbors had same thermostats in same house installed in approx 20 minutes each by tech who has never even been to the house... Tech also said it would take an hour+ for the UV filters but according to salesman and UV company, should take no more than 30 minutes each... I blocked off 3-4 hours for install but was told that still might not have been enough time...manager made no offers to come back another day if not completed today...decided after arguing with manager that just best to take ALL my business + roughly $1500 to another company.

I’ve used this company for over 10 years and I have nothing but good things to say. The owner is very proactive in his business and runs a great staff. Highly recommend!!!!!

The office manager Trisha is extremely disrespectful and unprofessional. By contrast Holly and Socrates are extraordinarily professional, kind, and patient.

The staff at Preferred AC are the most friendliest people! A very welcoming visit, great service and they make you feel like part of their family!!!!

Henry did my repair. He is professional, always on time an explains thing thoroughly. I will always ask for him