Northern Tool + Equipment

chat was helpful but the chatbox covered the keycode option. It would be helpful if i could move the chatbox.

First time coming to Northern Tools. Came in the purchase a pressure washer and I can say Taylor has been the most help. He guided me and gave me the best advice on what I should use and how to maintain the pressure washer. Excellent customer service! Thank you Taylor!

Great service and prices Taylor is very helpful and knowable all the time I get there.
Wendy got me credit card discount

This is absolutely a terrible company. They have a price on the Internet for a knife sharpener, and I bought it. Then they came back and told me the price wasn't high enough and they refused to sell it to me at that price. I asked them to honor the price they had on the Internet as that was their responsibility to have an accurate price. They refused I would not sell me The knife sharpener at the advertise price. Do not do business with this company they are not honorable

I predict that if this business keeps doing what they do, as poorly as they do, that it's days are numbered...Poor customer service at Hillsborough location today. Store not busy, at least 6 clerk standing around shoot the bull with each other, I walked around looking for a particular tool and left empty handed but pockets still full of cash. Went to NAPA where the service is always pretty good. I don't know what they pay their employees to do during store hours, but I'm pretty sure it is supposed to be to talk to the customers, not each other! They'll be another bankrupt business that will blame their failures on the economy, instead of looking at the fact that their just lazy complacent idiots!

Incredibly BAD customer service. Tried to spend a gift certificate and the cashier said she doesn't know how to find or apply the certificate and I could call corporate and come back (45 minutes each way).

Bought a gas air compressor. Called ahead and talked to Taylor. This guy is the best. He went over everything, mait. performance... Went next day for pick up. Had paper work and mait kit set up to load. Taylor was out but the man help me load was great too. N T has some great people working at their stores. Hopefully mgt reads their reviews.

The Tampa store is fun to visit because they have an amazing variety of tools, equipment, casters, you name it. Prices are great, store is clean, and full of cool stuff.

I have done 2 online deliveries and 2 visits to the store.
-prices are not competitive with home depot, lowes or ace.
- in store always out of stock on items.
Not a 1 stop destination and again selection of products in stock are just poor.

Great friendly service most of the time. Prices are fair. I think that the people only gave bad reviews were probably trying to get away with getting a lower price. Honestly I would suggest anyone shop here