Today, Rob did HVAC maintenance and was great! Got here on time, got right to work, was professional, and finished in the timeframe he gave me. I've also used Hoffman for replacing a part in my outside electrical box. They did a great job then as well. Prices can be scary, but they're also very reasonable. The deals they offer are great and if you're in a bind, they will try and work things out for you as best as possible.
We called Hoffman out of a mailed advertiser and we are so happy we did! Our technician Rolando was early, professional, friendly, and informative. He did an excellent job and answered all our questions. He did not try and upsell anything. We look forward to using Hoffman Electric and Rolando's professional work again!
Collins was a great technician. He assessed the issues, took before and after pictures, provided notes raffled to the service. He was professional and took a reasonable approach.
When I called for the service the company was understanding and proactive.
We just bought our house in July 2022 but due to renovations we didn’t move in fully till October 2022. The old thermostat was finicky so my dad installed a nest in july and we had no issues. My dad is not an AC guy nor electrician but he’s done this countless times so it was nothing new. In November 2022 when that super cold night hit we had to turn the heat on but it only blew cold air. We had an AC guy come out and he disconnected 1 wire and said it was fixed. Long story short it wasn’t and we have not been able to install any other thermostat as only this exact one turns on. Fast forward to me finally having time to get it fixed I found Hoffman electrical and AC. I called and told them my problems and they sent someone out the next day to see what the issue was. Jeffrey was on time and very professional. He took the time to listen to me and made sure once he figured out the reason the heat wasn’t kicking in he also tested it out to ensure it really was fixed. He also explained everything to me. I’m very type A and I love understanding things so this was very appreciated. I will also be using them for some electrical issues as I had such a great experience with the first visit. I highly recommend this company and Jeffrey for AC needs. Very happy!!
We are in the process of selling our home (the tech was aware of this) and had scheduled an HVAC service and cleaning. We do have an older system but it has been working completely fine. The tech looked at our unit for no more than 5mins and told us it was basically impossible to get inside the unit to clean the coils and there was NOTHING he could do and our only option would be to replace the whole system. When we asked for a quote for a replacement he told us 13.5k! We decided to get a second opinion so I called another smaller local company and they sent a tech out next day, cleaned our whole system without issue for $125 and when we asked for a quote from them for a whole new system/install they told us $7,800! So glad we called another company because I truly believe the Hoffman tech knew we were in a vulnerable position with selling our home and needing a working AC and they thought they could pull one over on us. Will not use this company again
Update for the company’s records: it would be under Sarah Kuhn date 5/26
Cody Suggs arrived earlier than scheduled which was a plus. He checked my entire, existing doorbell system which wasn't working. He determined the button and chime were defective. Cody answered all my question and was very professional & polite. He hardwired a Ring video doorbell as requested. It's working great!
We had electrical issues in our home and needed help immediately. We called several companies and they all failed in the area of customer service. Hoffman however did an excellent job in this area and was hired. They were professional, prompt, knowledgeable and fair with the cost. KUDOS to our electrician Collin for doing an excellent job and being patient with disable veteran retirees!
Mr.R. Garza is extremely methodical in removal and installation of the electrical panel, as well as in verifying each fuse and labelling correctly. Very knowledgeable, informative on entire process. Extremely professional in dress and expounding on all aspects verbally. Great communication skills.
Amazing service! Melissa was very friendly on the phone and got us set up with an appointment same day when our AC went out on a Saturday. Rob came out and got the system running again all while explaining what happened and answered all of our questions about system maintenance.
Roland was great, found the repair, did it quickly and left the area clean. Very polite and explained what the issue was for us. We would use again. Thanks Roland!
Jillian Sinopoli
Today, Rob did HVAC maintenance and was great! Got here on time, got right to work, was professional, and finished in the timeframe he gave me. I've also used Hoffman for replacing a part in my outside electrical box. They did a great job then as well. Prices can be scary, but they're also very reasonable. The deals they offer are great and if you're in a bind, they will try and work things out for you as best as possible.
Jeff Snyder
We called Hoffman out of a mailed advertiser and we are so happy we did! Our technician Rolando was early, professional, friendly, and informative. He did an excellent job and answered all our questions. He did not try and upsell anything. We look forward to using Hoffman Electric and Rolando's professional work again!
Shawn Willis
Collins was a great technician. He assessed the issues, took before and after pictures, provided notes raffled to the service. He was professional and took a reasonable approach.
When I called for the service the company was understanding and proactive.
Would use again, if needed.
Amanda Cook
We just bought our house in July 2022 but due to renovations we didn’t move in fully till October 2022. The old thermostat was finicky so my dad installed a nest in july and we had no issues. My dad is not an AC guy nor electrician but he’s done this countless times so it was nothing new. In November 2022 when that super cold night hit we had to turn the heat on but it only blew cold air. We had an AC guy come out and he disconnected 1 wire and said it was fixed. Long story short it wasn’t and we have not been able to install any other thermostat as only this exact one turns on. Fast forward to me finally having time to get it fixed I found Hoffman electrical and AC. I called and told them my problems and they sent someone out the next day to see what the issue was. Jeffrey was on time and very professional. He took the time to listen to me and made sure once he figured out the reason the heat wasn’t kicking in he also tested it out to ensure it really was fixed. He also explained everything to me. I’m very type A and I love understanding things so this was very appreciated. I will also be using them for some electrical issues as I had such a great experience with the first visit. I highly recommend this company and Jeffrey for AC needs. Very happy!!
Sarah Kops
We are in the process of selling our home (the tech was aware of this) and had scheduled an HVAC service and cleaning. We do have an older system but it has been working completely fine. The tech looked at our unit for no more than 5mins and told us it was basically impossible to get inside the unit to clean the coils and there was NOTHING he could do and our only option would be to replace the whole system. When we asked for a quote for a replacement he told us 13.5k! We decided to get a second opinion so I called another smaller local company and they sent a tech out next day, cleaned our whole system without issue for $125 and when we asked for a quote from them for a whole new system/install they told us $7,800! So glad we called another company because I truly believe the Hoffman tech knew we were in a vulnerable position with selling our home and needing a working AC and they thought they could pull one over on us. Will not use this company again
Update for the company’s records: it would be under Sarah Kuhn date 5/26
Mary Mcquown
Cody Suggs arrived earlier than scheduled which was a plus. He checked my entire, existing doorbell system which wasn't working. He determined the button and chime were defective. Cody answered all my question and was very professional & polite. He hardwired a Ring video doorbell as requested. It's working great!
A K
We had electrical issues in our home and needed help immediately. We called several companies and they all failed in the area of customer service. Hoffman however did an excellent job in this area and was hired. They were professional, prompt, knowledgeable and fair with the cost. KUDOS to our electrician Collin for doing an excellent job and being patient with disable veteran retirees!
Suzan Radin
Mr.R. Garza is extremely methodical in removal and installation of the electrical panel, as well as in verifying each fuse and labelling correctly. Very knowledgeable, informative on entire process. Extremely professional in dress and expounding on all aspects verbally. Great communication skills.
Alana Hall
Amazing service! Melissa was very friendly on the phone and got us set up with an appointment same day when our AC went out on a Saturday. Rob came out and got the system running again all while explaining what happened and answered all of our questions about system maintenance.
Keith Raven
Roland was great, found the repair, did it quickly and left the area clean. Very polite and explained what the issue was for us. We would use again. Thanks Roland!