Not sure what happened with that "Pepper" person and her review but I have been using Ultracool for at least 10 years now. My sister originally recommended them to me. What I like is they are very professional and don't just recommend things that you don't need to make a sale (like other companies in the business---I won't mention any names but they are the company that advertised "your wife is hot"). Nope. I deal with Neil and he had his team install a whole new American Standard AC system a few years ago and I use their company for semi-annual service to make sure all is in tip top shape. I like that they do service calls even it's it's late on a Saturday night (sure it's a little bit more expensive than a regular service call but when your ac isn't working how can you worry about a few more dollars)? I don't hesitate to recommend Ultracool to anyone that needs this type of service or product. I highly recommend them.
I've used UltraCool for years. Prompt professional service. They know what they're doing, and always handle whatever the issue is. They'll even give you tips on maintenance to help you keep everything running with the least amount of issues.
Without a doubt, Ultracool seems to hire "the best" in the business. In fact they just keep getting better! Each year when they service our a/c we learn as well as have superior work performed! This company really excels. If all America ran as smoothly as their business and our air conditioning system, the US would be where it should be. Thank you Ultracool AC Heating, Inc. you should be very proud!
The service tech was very professional and informative concerning my AC system. He was up front about my options of repair, I appreciate his honesty in helping me come to a decision going forward. Very trustworthy.
Efrain is super professional. Very personable and knowledgeable. On time fast and efficient. I highly recommend this company. I hired them after other companies cannot figure out how to fix my UltraVation HVAC sterilizer units.
This company is awesome! The office staff was super nice and helpful. The technician arrived promptly and was very polite and professional. He answered all my questions and fixed my unit. Very fair price. I will recommend this company time and time again. Trustworthy and reliable!
They value your time and call you when they are in their way. The technician also takes the time to explain what they are doing and why they do it. They check everything that say they were gonna check per the maintenance plan.
Diana Iglesias
Excellent service, professional Tech. Fast service.
DTM Cathy Cook
Neil and his team are very efficient and friendly.
Dean Winton
Not sure what happened with that "Pepper" person and her review but I have been using Ultracool for at least 10 years now. My sister originally recommended them to me. What I like is they are very professional and don't just recommend things that you don't need to make a sale (like other companies in the business---I won't mention any names but they are the company that advertised "your wife is hot"). Nope. I deal with Neil and he had his team install a whole new American Standard AC system a few years ago and I use their company for semi-annual service to make sure all is in tip top shape. I like that they do service calls even it's it's late on a Saturday night (sure it's a little bit more expensive than a regular service call but when your ac isn't working how can you worry about a few more dollars)? I don't hesitate to recommend Ultracool to anyone that needs this type of service or product. I highly recommend them.
Doug Urbanski
I've used UltraCool for years. Prompt professional service. They know what they're doing, and always handle whatever the issue is. They'll even give you tips on maintenance to help you keep everything running with the least amount of issues.
patricia grant
The technician was very friendly and very very knowledgeable. He was a pleasure
Lori Caldwell
Without a doubt, Ultracool seems to hire "the best" in the business. In fact they just keep getting better! Each year when they service our a/c we learn as well as have superior work performed! This company really excels. If all America ran as smoothly as their business and our air conditioning system, the US would be where it should be. Thank you Ultracool AC Heating, Inc. you should be very proud!
Otis Archie
The service tech was very professional and informative concerning my AC system. He was up front about my options of repair, I appreciate his honesty in helping me come to a decision going forward. Very trustworthy.
Rich Goren
Efrain is super professional. Very personable and knowledgeable. On time fast and efficient. I highly recommend this company. I hired them after other companies cannot figure out how to fix my UltraVation HVAC sterilizer units.
Steph Schwab
This company is awesome! The office staff was super nice and helpful. The technician arrived promptly and was very polite and professional. He answered all my questions and fixed my unit. Very fair price. I will recommend this company time and time again. Trustworthy and reliable!
Julian Estrill, Jr.
They value your time and call you when they are in their way. The technician also takes the time to explain what they are doing and why they do it. They check everything that say they were gonna check per the maintenance plan.