When our AC unit started to have issues, we called Ultracool and they first tried helping us run diagnostics over the phone before scheduling a service call. When that didn't fix the cooling issue, we scheduled an appointment and they were on time and extremely professional. They were able to get us a new AC unit much faster than we anticipated and their team came to install it right away. They were extremely professional, prompt and efficient. We are thrilled they helped us and highly recommend them to anyone looking for amazing service at a fair cost. Thank you, Ultracool, for keeping us cool!
Ultacool service is top notch! Neil is the most professional, reliable and honest person that I've dealt with in the service industry. He is always busy and still manages to make time for new clients as well as follow up maintenance for past customers. I truly appreciate his help and guidance with all of my HVAC issues.
I don’t write reviews very often but this one is well deserved…. Very responsive and knowledgeable about HVAC and my problem. Basically diagnosed it over the phone, showed up with parts, conformed issue quickly, and completed the repair. 4 hours from call to AC back up and running, and it was an entire fan motor that needed to be replaced. Owner and back office extremely personal / helpful.. Highly recommend them.
This company is the best ever! We have been using them for over the past two decades !!! Never let us down or go without air conditioning for more that a couple of hours. Including holidays ! Wouldn't think of using anyone else. Five Stars!
Courteous, explained in great detail the why’s the service was necessary. Was a recommendation from a friend and would recommend as well! Great team in office and in the field!
From beginning to end, it was flawless. It was so nice to deal with Neil and have the whole process move so smoothly. KUDOS 👍 Look forward to the next replacement next week.
Goldie Fenster
When our AC unit started to have issues, we called Ultracool and they first tried helping us run diagnostics over the phone before scheduling a service call. When that didn't fix the cooling issue, we scheduled an appointment and they were on time and extremely professional. They were able to get us a new AC unit much faster than we anticipated and their team came to install it right away. They were extremely professional, prompt and efficient. We are thrilled they helped us and highly recommend them to anyone looking for amazing service at a fair cost. Thank you, Ultracool, for keeping us cool!
Edward Barry
Ultacool service is top notch! Neil is the most professional, reliable and honest person that I've dealt with in the service industry. He is always busy and still manages to make time for new clients as well as follow up maintenance for past customers. I truly appreciate his help and guidance with all of my HVAC issues.
Thomas Burke
I don’t write reviews very often but this one is well deserved…. Very responsive and knowledgeable about HVAC and my problem. Basically diagnosed it over the phone, showed up with parts, conformed issue quickly, and completed the repair. 4 hours from call to AC back up and running, and it was an entire fan motor that needed to be replaced. Owner and back office extremely personal / helpful.. Highly recommend them.
Byng Goode
This company is the best ever! We have been using them for over the past two decades !!! Never let us down or go without air conditioning for more that a couple of hours. Including holidays ! Wouldn't think of using anyone else. Five Stars!
Jeff Buchoff
Super cool installed a new air conditioning unit and did a fantastic job. Our case manager, Lori, was very attentive, and gave us a very fair deal.
Evan Ogden
Surprisingly honest, I would highly recommend these guys. The best part they didn't lie to me and try to over charge like other companies in the area.
Randi M
Courteous, explained in great detail the why’s the service was necessary. Was a recommendation from a friend and would recommend as well! Great team in office and in the field!
Allyson Nunes
Tech Paul, was friendly, knowledgeable, efficient, and easy to talk to. He explained things so I could understand. Would use this company again.
Maryd671
Ceiling air handler and new condenser install. Very professional, excellent work.
Dennis Blais
From beginning to end, it was flawless. It was so nice to deal with Neil and have the whole process move so smoothly. KUDOS 👍
Look forward to the next replacement next week.