Air Around the Clock Air Conditioning And Plumbing

Excellent performance done by Kevin L, the technician. Besides to do a great job, clean and professional, he also explained to me very well the aspects of the situation and possible outcome.

They were fantastic. My AC was 10 years old and had a leak. From the time that the tech arrived who came to do a semi annual service to a new AC system up and running was a total of 28 hours and they did it all correctly at a reasonable price.
Plus I requested that they clean the AC ducts and the dryer vent which they did 3 days later. Steve M.

Both of my private homes have been serviced by your company since the 1980’s.
Obviously, I am a very satisfied client.
My Technical Service person, today, was Clarence.
He was extremely professional and thorough in explaining to me the service that he was going to provide.
It was quite obvious that his expertise was exemplary and that he knew exactly how to take care of all of my A/C needs for my home.
Truly, he is an asset to the Air-Around-the-Clock Company.
Many well-deserved “Kudos” to Clarence!

Technician showed up within 30 minutes of me calling, fixed my AC within 10, I did sign up for the yearly tech program which was $260, but it made todays service free plus you get preventative cleaning maintenance twice a year and unlimited times for tech to come out and check out the unit. Worth it in my eyes especially in south Florida AC is priceless. 10/10 service lady Michelle on the phone was very nice and friendly, made the process super easy and I appreciate that, hard to come by in this area for sure.

I have used this company for multiple reason for my home repairs. I always end up going with them as they are the friendliest, most honest and affordable for home repairs in my area. I have dealt with other companies for the very same issues and Air Around the clock has repaired and replaced my entire HVAC and ductwork system in my home for a very affordable price! They have wonderful customer service. The sales team and tech crew are wonderful to work with on all levels! Super trustworthy and top quality work!! Don’t go anywhere else. Thank you Air Around the clock for your service!! I will highly recommend your company any chance I get. Sincerely

Very helpful with information and options. Quick response to schedule for the coil replacement. They gave me a good price for the work and made sure I understood the options I had while still under warranty. Have used ATC for over 20 years.

Year after year we receive good and honest service from Air Around the Clock. Sam was here today for our 6-month maintenance and gave us a helpful status report on our AC unit.

Technician just walked off the job because I wouldn’t buy his extended warranty (on a 3.5 year old AC unit) after he assumed I wanted it. When I told him I only wanted to buy the repair service. He gave me a price and I asked for the 10% discount that is included as a maintenance plan service customer and advertised as a benefit on their website. He got angry, handed me back my credit card, and said he was having a bad day and someone would deal with it tomorrow. Literally just left.

It’s a real shame because we were customers of Perfect Degrees which was a great family run company with exceptional service but they were acquired by ATC and it’s been downhill ever since. The technician even argued initially that he didn’t think the unit warranty applied because ATC didn’t install the unit, even though it’s a manufacturers warranty and ATC bought the company that installed it.

Very professional people working at Air Around The Clock. Got the price on Friday night and it was installed Saturday morning.. very very quickly Done with very efficient workers.

I live on the first floor in a condominium, but my unit is unique compared to all others in the building because of its specific location in the building. My AC unit is an all-in-one heat-pump system and sits above the water heater in the building's cramped utility closet (original designation from the builder in 1966). This time, I went for a conventional split system (handler in the closet and condenser outside the building). By trying to figure out how to convert to this better system, it opened an avalanche of complications.

This is where I praise Air Around The Clock's Steve Cartier, VP. Steve is definitely a late 50's - early 60's seasoned AC specialist. Steve's diligence to trying to figure out the proper way to do this that would satisfy the city of Ft Lauderdale and my condo association was most frustrating because every step forward led to another complication and setback with city permits. The thing that was remarkable in this ordeal was the personal dedication and I could feel that I was no longer just a customer, but someone that genuinely was trying to help me out of this living nightmare.Ultimately after a couple of weeks of back-and-forth, Steve found an adequate solution, but it would have cost three times more that simply replacing for the same type AC.

As for AATC business decorum, everyone was pleasant, professional, on time, and helpful. I resigned to replace my AC with the same type (because it was infinitely less complicated and cheaper). They also replaced my water heater and so far, they did an excellent job.